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Office Experience Ambassador

4 weeks ago

Adelaide, South Australia CBRE Full time

About Us: At CBRE, we are the world's leading and largest commercial real estate services and investment firm. We create real estate solutions for businesses and people to thrive. Our dynamic problem solvers work in every dimension of commercial real estate.

A Day in the Life: As our Office Experience Ambassador, you will be responsible for delivering exceptional service to tenants and visitors. You will act as the heart of the workplace, providing personalized services and administrative support to foster a sense of community. Your day will be filled with welcoming guests, responding to requests, and ensuring the office runs smoothly.

Your Role: The Office Experience Ambassador will be the first point of contact for tenants and visitors. Key responsibilities include greeting everyone warmly, visitor registration, answering and directing calls, assisting with transportation, advising on local attractions, and providing personal services such as office wayfinding and lobby management.

You Will: Provide exceptional customer service, respond promptly to requests, conduct front-of-house activities, and perform general administrative duties. You will also be responsible for reporting and insight to clients and property teams to improve product and service delivery.

What We Offer: A competitive salary of $65,000 per annum, no weekend work, consistent Monday-Friday office hours, structured career development, extensive training, parental leave, wellness benefits, and a collaborative culture that values diversity, equity, and inclusion.

About You: To succeed in this role, you will need a minimum of 1 year of Front Desk, Concierge, customer service, or other hospitality experience. You must be natural with meeting and engaging a wide range of people, have strong problem-solving skills, and be highly adaptable and flexible. Superior customer service skills and a passion for delivering an outstanding user experience are essential.