Senior Collections Negotiator

5 hours ago

Melbourne, Victoria, Australia beBeeNegotiation Full time $60,000 - $80,000

As a collections specialist, you will be responsible for handling inbound and outbound calls to negotiate with customers regarding their outstanding debt. Key responsibilities include receiving inbound calls, negotiating with customers, identifying priority issues, ensuring timely action on matters, liaising with clients to obtain instructions, and preparing reports.

We are seeking a skilled collections professional who is passionate about driving results through exceptional customer service and effective communication skills. The ideal candidate will have experience in handling customer interactions, negotiating debt repayment plans, and working collaboratively with clients to achieve mutually beneficial outcomes.

The successful candidate will possess excellent verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner. They will also have strong analytical and problem-solving skills, with the ability to identify and escalate priority issues as needed.

This role offers a unique opportunity to work in a hybrid environment, combining both inbound and outbound calling responsibilities. If you are a motivated and results-driven collections professional looking to take your career to the next level, this could be the perfect opportunity for you.

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