Patient Access Coordinator
24 hours ago
We are seeking a highly skilled Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will play a critical role in ensuring the smooth operation of our revenue cycle management solutions.
Key Responsibilities- Perform admitting duties for all patients admitted for services at the hospital, ensuring accurate and timely processing of patient information.
- Utilize an overlay tool to provide excellent customer service, as measured by Press Ganey, while collecting insurance information, receiving and processing physician orders, and assigning accurate MRNs.
- Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls, adhering to policies and providing compassionate interactions with patients and families.
- Conduct audits of accounts to ensure accuracy and completeness, providing statistical data to Patient Access leadership and implementing quality improvements.
- Pre-register patient accounts prior to visits, collecting demographic, insurance, and financial information, and explaining general consent for treatment forms to patients and families.
- Review eligibility responses in insurance verification systems, selecting applicable insurance plan codes and entering benefit data to support POS collections and billing processes.
- 1+ years of customer service experience
- High School Diploma/GED Required
- CRCR certification required within 9 months of hire (company-paid)
Ensemble Health Partners is an award-winning company, recognized for our commitment to innovation, work-life flexibility, leadership, and purpose. We offer a comprehensive benefits package, professional development opportunities, and a culture that empowers our associates to thrive.
We are an equal employment opportunity employer, committed to diversity and inclusion. If you require accommodation in the application process, please contact us.
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Patient Access Representative
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