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Funeral Service Coordinator

2 months ago

Gosford Shire, Australia Invocare Full time

About the Role:

We are seeking a skilled and compassionate individual to join our team as an Arranger and Funeral Director. As a key member of our team, you will play a vital role in supporting families during a difficult time, providing exceptional service and care to ensure their loved ones are remembered and celebrated in a meaningful way.

Key Responsibilities:

  • Plan and coordinate funeral services, working closely with families to understand their needs and preferences.
  • Implement funeral plans, directing the team and providing support and guidance to families on the day of the service.
  • Develop and maintain strong relationships with families, providing empathetic and compassionate support throughout the funeral planning process.
  • Collaborate with other team members to ensure seamless delivery of funeral services, meeting the highest standards of quality and care.

Requirements:

  • Strong customer service ethos, with a focus on delivering exceptional service and care to families.
  • Professional attitude, with a compassionate and empathetic approach towards people.
  • Ability to work with grieving families and the deceased, providing support and guidance throughout the funeral planning process.
  • Excellent communication and high attention to detail, with the ability to work effectively in a team environment.
  • Possession of a full, unrestricted driver's license.

What We Offer:

  • A supportive and inclusive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including reward and recognition programs, tailored induction and training programs, and access to employee assistance programs.
  • The opportunity to make a meaningful difference in the lives of families and communities, while working for a leading provider of funeral and cemetery services.