Community Growth Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCommunication Full time $100,000 - $130,000

Job Title:

Community Builder

We are seeking a seasoned Community Builder to spearhead our efforts in creating a vibrant online community. This role will play a pivotal part in driving engagement, fostering meaningful connections, and cultivating thought leadership in workplace operations.

Our mission is to unite teams to become a force for improvement in any organization.

Headquartered in Sydney, we have six offices worldwide and over 70,000 customers. We are a customer-led SaaS company with a purpose of helping frontline teams excel every day.

About You:

  • 2-3 years of experience in community management, with a proven track record of executing successful community growth and engagement strategies.
  • Excellent stakeholder management skills, with the ability to build strong cross-functional relationships and align teams toward common goals.
  • Skilled communicator with a knack for crafting engaging content and fostering meaningful conversations within online communities, driving user engagement and participation.
  • Highly organized and detail-oriented, with experience managing cross-functional projects and programs.
  • Thrive in a fast-paced environment, balancing multiple projects without losing focus.
  • Resourceful and committed to advocating for our customers, with a growth mindset and a passion for problem-solving as part of a team.

Key Responsibilities:

  • Strategize and execute initiatives to drive community growth and engagement, including product launches, user engagement campaigns, and advocacy programs.
  • Craft compelling messaging and content that resonates with our users and differentiates our products in the market.
  • Analyze market and customer feedback to shape product strategy and roadmap planning.
  • Drive cross-functional alignment to our overall product roadmap and addressable markets.

What We Offer:

  • Flexible working arrangements.
  • Access to professional and personal training and development opportunities.
  • Pet-friendly workplace.
  • Hackathons, workshops, and lunch & learns from our leadership and industry experts.

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