Debt Recovery Specialist

1 week ago


Melbourne, Victoria, Australia Estia Investments Full time

Estia Health is one of the largest and fastest growing aged care providers in Australia. We're committed to delivering exceptional care and support to our residents in a people-centered workplace where employees are valued and empowered.

Our Credit Officer will play a vital role in ensuring timely and effective processing of outstanding accounts, reconciliations, adjustments, and refunds. This position requires strong written and verbal communication skills, as well as a focus on customer service and attention to detail.

The successful candidate will have experience in credit functions, with excellent negotiation and communication skills. A high level of accuracy and attention to detail is essential, along with proficiency in Microsoft Excel and experience working in fast-paced complex environments.

This is an opportunity to join a dynamic team and make a real difference in the lives of our residents. As a Debt Recovery Specialist, you will be responsible for managing overdue accounts, collecting outstanding debt, negotiating payment terms, and monitoring arrangements.

You will also provide bi-monthly aged debtor reports to the Credit Manager, explaining overdue unpaid debt, and work closely with facilities personnel regarding unpaid disputed resident accounts. Adaptability, focus, and efficiency are key qualities required for this role, as is the ability to deal with internal stakeholders and resolve delinquent accounts.

The estimated salary for this position is AU$85,000 - AU$95,000 per annum, depending on experience. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we encourage you to apply.



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