Amazon Vendor Services Excellence Consultant

3 weeks ago

North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time
Job Description

Amazon Vendor Services (AVS) is seeking an exceptional individual to join our newly formed Specialised Services team as an Excellence Consultant, focusing on Advertising. In this pivotal role, you will be responsible for building and executing a groundbreaking program that provides strategic guidance and support to Amazon's largest Retail vendors in their advertising efforts.

Key Responsibilities
  • Program Development and Management:
    • Build and implement a new programmatic offering that provides dedicated advertising support to Amazon's top Retail vendors.
    • Develop and refine processes, methodologies, and tools to enhance vendor engagement and drive successful advertising strategies.
    • Collaborate with cross-functional teams to continuously improve the program's value proposition and expand its reach.
  • Vendor Engagement and Strategic Support:
    • Conduct in-depth analyses of internal and external data to identify vendor pain points and opportunities related to advertising.
    • Engage with senior stakeholders at vendor organizations to understand their business objectives, marketing strategies, and advertising goals.
    • Develop tailored advertising plans and test-and-learn initiatives in partnership with vendors, leveraging Amazon Advertising solutions and best practices.
    • Facilitate regular progress reviews, workshops, and training sessions to upskill vendors on Amazon Advertising metrics, tools, and strategies.
  • Cross-Functional Collaboration and Influence:
    • Foster strong relationships and collaborate with internal teams, including Amazon Advertising, Retail, and other relevant stakeholders.
    • Influence decision-makers and drive alignment on advertising initiatives, vendor prioritization, and resource allocation.
    • Act as a subject matter expert, providing insights and recommendations to support vendor success and drive increased advertising spend.

To succeed in this role, you should have a strong analytical mindset, exceptional communication and stakeholder management skills, and a proven ability to navigate complex environments. Experience in advertising, marketing, or a related field is highly desirable, along with a deep understanding of Amazon's ecosystem and vendor relationships.

About the Team

Amazon Vendor Services team (AVS) develops programs to disproportionately grow vendors on Amazon and seeks to continuously enhance its value proposition to vendors. One of the new programs is the AVS Experts, a team providing specialized offerings for Amazon Retail vendors who are facing particular high value problems. This role will be seeking to build out the Experts team.

We are open to hiring candidates to work out of one of the following locations:

  • Sydney, NSW, AUS
Requirements
  • Experience defining and executing program requirements
  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  • 3+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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