AVS Centres of Excellence

7 months ago

North Sydney, Australia Amazon Commercial Services Pty Ltd Full time
Amazon Vendor Services (AVS) is looking for a Program Manager to join our new Specialised Services team as an Operations Excellence Expert.

The ideal candidate will have a passion for supply chain optimization and process improvement, good project management skills, experience interfacing with external stakeholders (e.g. Vendors, Sellers, B2B customers), relationship building skills and the ability to influence internal and external stakeholders.

___________________________________

Our team operates out of our fabulous CBD office (conveniently located near many transportation options), and from home (during COVID-19) leveraging technology.
Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.

Key job responsibilities
- Analyse operational defects and identify root causes for financial deductions, define joint action plan with the vendor and enable implementation.
- Facilitate regular progress reviews with vendors to create sustainable long-term results.
- Cooperate and build trusting relationship across job functions and levels within the vendor's organization (e.g. Key Account Mgr, Supply Chain Mgr, Finance Mgr, CEO, Customer Service Mgr).
- Organise and run two-day Kaizen workshops with internal and external attendees including visits to the vendor's warehouse(s) and Amazon FCs. Lead group discussions, process mapping, value stream mapping and brain storming sessions.
- Work on cross-functional projects with internal stakeholders related to the improvement and growth of the service (e.g. expanding the value proposition, facilitating pitching and vendor outreach, increasing team productivity).
- Some traveling within AU is required for this role

A day in the life
As an Operations Excellence Expert PM you will manage a small portfolio of Retail Vendors (e.g. Bosch, Philips) which rotate frequently (avg. 3-6 months engagement). You will evaluate the efficiency of the vendor's supply chain processes via data analysis and in person audit of the vendor's warehouses, identify root causes and improvement opportunities, prescribe improvement strategies, guide the improvement effort, and measure outcomes. In addition, you will work closely with internal stakeholders (e.g. Vendor Management, Supply Chain, Finance) to continuously improve the service and drive scalable processes/system improvements to eliminate defects.

About the team
Amazon Vendor Services team (AVS) develops programs to disproportionately grow vendors on Amazon and seeks to continuously enhance its value proposition to vendors. One of the new programs is the AVS Experts, a team providing a specialized offerings for Amazon Retail vendors who are facing supply chain defects leading to financial deductions. It provides a dedicated consultative service aimed to identify and sustainably resolve root causes of financial deductions.

We are open to hiring candidates to work out of one of the following locations:

Sydney, NSW, AUS

BASIC QUALIFICATIONS

- Experience defining and executing program requirements

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

  • Av Technician

    6 months ago

    Altona North, Australia Claymore Personnel Full time

    **About Us**: At Impulse Audio Visual we're dedicated to delivering top-notch audiovisual solutions to our clients. We pride ourselves on our commitment to excellence and our passion for providing unparalleled service. **Position Overview**: We are currently seeking an experienced AV Technician to join our team. As an AV Technician, you will be responsible...

  • Av Technician

    6 months ago

    North Sydney, Australia Affinity Migration Group Pty Ltd Full time

    Company/Employer: Douglas Fabian Productions Pty Ltd Location of Business: 56 Buffalo Rd, Gladesville NSW 2111 **Salary**: AUD 73,150 to 95,000 per year + superannuation Full Time Position Douglas Fabian Productions (‘DFP’) is a leading event production company specializing in audio visual and entertainment services. We have an exciting new...

  • Av Technician

    6 months ago

    North Sydney, Australia Affinity Migration Group Pty Ltd Full time

    Job Brief: Company/Employer: Douglas Fabian Productions Pty Ltd Location of Business: 56 Buffalo Rd, Gladesville NSW 2111 **Salary**: AUD 70,000 to 95,000 Full Time Position Douglas Fabian Productions (‘DFP’) is a leading event production company specializing in audio visual and entertainment services. We have an exciting new opportunity and are...

  • Analyst Mm

    1 month ago

    Sydney, Australia University of New South Wales Full time

    **Job no**: 528472 **Work type**: Full Time **Location**: Sydney, NSW **Categories**: Information Technology - Employment Type: Full time continuing role within UNSW IT - Starting salary $93,064 plus generous superannuation and leave loading - Location: Kensington, Sydney **About UNSW**: UNSW isn’t like other places you’ve worked. Yes, we’re a large...

  • AV Infrastructure Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Green Light Full time

    About the OpportunityWe are seeking a highly skilled AV Infrastructure Specialist to join our team in Sydney CBD offices. As an AV Infrastructure Specialist, you will be responsible for maintaining and improving IT and AV infrastructure to enable more effective and efficient use of technology.Job DescriptionThe role involves providing onsite support at the...

  • Av Installation Technician

    7 months ago

    Sydney, Australia Linear International LTD Full time

    **Key Responsibilities**: - Physically Install Endpoint / Device including HP codec/camera, HP compute, HP touch control, and additional microphones (i.e. Sync or Trio). - Wall mounted equipment installation, including drilling on walls to mount displays and AV equipment, running cables for AV equipment (HDMI, Power, USB & Ethernet), mounting displays (up...

  • Snr Av Technician

    6 months ago

    Sydney, Australia Found People Full time

    Excellent Package on Offer $$$ - Sydney Role! - Great Company Culture and Diverse Projects - Lead Role and career progression opportunities **About the company** Award-Winning Audio-Visual Technology company located in Sydney. They have a family orientated environment and great team culture. Led by experienced professionals, they are at the forefront of...

  • Av Technician

    6 months ago

    Sydney, Australia InstallMe Full time

    As an Audio-Visual integrator, we are operating nationally and complete projects throughout Greater Sydney. Our company offers significant incentives to those which contribute well to the business and our projects. This job is most suited to highly motivated technicians who are keen to learn and contribute to the team. Self starters and passionate people...

  • Amazon Vendor Services Excellence Consultant

    7 months ago

    North Sydney, Australia Amazon Commercial Services Pty Ltd Full time

    Amazon Vendor Services (AVS) is seeking an exceptional individual to join our newly formed Specialised Services team as an Excellence Consultant, focusing on Advertising. In this pivotal role, you will be responsible for building and executing a groundbreaking program that provides strategic guidance and support to Amazon's largest Retail vendors in their...

  • Av Support Specialist

    6 months ago

    Sydney, Australia SafetyCulture Full time

    **AV Support Specialist**: - Sydney- Engineering - Shared Engineering /- Full-time Permanent /- On-site- At SafetyCulture, we help businesses get better everyday. As the operational heartbeat of working teams, our technology gives workers a voice and leaders the visibility to make smart decisions. We’re constantly evolving our platform, expanding into...

  • Av and Technology Specialist

    3 months ago

    Sydney, Australia Westpac Banking Corporation Full time

    AV and Technology Specialist - **Permanent, full-time role**: - **Sydney based role** **How will I help?** This position exists to deliver high quality AV and Technology support to the Westpac Group's employees and facilities, and liaise with third party AV suppliers to deliver technology for meetings and events. Key responsibilities include consultation,...

  • Av and Technology Specialist

    3 months ago

    Sydney, Australia Westpac Full time

    **Permanent, full-time role**: - **Sydney based role** **How will I help?** This position exists to deliver high quality AV and Technology support to the Westpac Group’s employees and facilities, and liaise with third party AV suppliers to deliver technology for meetings and events. Key responsibilities include consultation, set-up and monitoring of...

  • Av Support Services Technician

    7 months ago

    Sydney, Australia Peace of Mind Installation & Integration ( POMT ) Full time

    Position Overview As an AV Support Services Technician, you will provide AV systems support as part of the **Support Services Team**. You will assist support teams with escalating all AV systems service requirements across all POMT solutions (Audio Visual, Conferencing, Workspace Management and Media Distribution, and IPTV). This role calls for an...

  • Event Av Venue Technician

    3 weeks ago

    Sydney, Australia Scene Change Full time

    **About the role** Scene Change is growing its operations across three great Merivale venues: the IVY, SCG and the new Allianz Stadium. AV in Merivale venues is very different to hotels. Merivale is focused on the customer experience and work as a tight, supportive team with the Scene Change staff to deliver successful events with high production...

  • AV Sales and Estimation Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Found People Full time

    About Our PartnersWe are seeking highly skilled Audio-Visual professionals for various sales and estimation roles in Sydney. Our partners are award-winning solution providers offering a range of commercial and residential audio-visual solutions.Our compensation package includes a salary of $80,000 - $155,000 + Super, depending on experience and...

  • AV Distribution Expert

    4 weeks ago

    Sydney, New South Wales, Australia Madison Technologies Full time

    At Madison Technologies, we are seeking a talented professional to join our national team as an AV Distribution Expert. This exciting opportunity allows you to be part of a dynamic and growing business that specializes in providing world-leading Audio-Visual products and solutions.About UsWith nearly 30 years of experience in distributing top-notch AV...

  • Av Systems Specialist, Clerk Grade 7/8

    2 months ago

    Sydney, Australia NSW Department of Parliamentary Services Full time

    Temporary for up 12 months, with a view to ongoing employment - $106,025 - $117,363 per annum (Clerk Grade 7/8) plus employers’ contribution to superannuation and annual leave loading - Hybrid work environment, located at NSW Parliament, Sydney CBD **About us** The Department of Parliamentary Services (DPS) is a specialist service department working to...

  • Audio Visual

    6 months ago

    Sydney, Australia EOS Full time

    **WHO WE ARE**: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...

  • ICT/AV Solutions Specialist

    2 months ago

    Sydney, New South Wales, Australia Found People Full time

    The Company:Found People is a consultancy that pushes the boundaries of design, sustainability, and innovation, with a global presence spanning multiple countries.The Role:As an integral part of a multidisciplinary team, you will collaborate across various domains to design and deliver advanced ICT/AV solutions. This involves network design, risk assessment,...

  • Av Technician

    7 months ago

    Sydney, Australia Found People Full time

    Secure Full Time Employment with a Family Oriented Company - $85k - $100k plus super plus OT and benefits and excellent training - Gain Experience on cutting edge AV integration projects **About the company** Award-Winning Audio-Visual Technology company located in Sydney. They have a family orientated environment and friendly supportive team. Led by...