Team Lead, Amazon Vendor Services

1 month ago


North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time
About the Role

We are seeking a highly skilled and experienced Team Lead to join our Amazon Vendor Services (AVS) team. As a Team Lead, you will be responsible for managing and delivering the AVS program, leading a team of Brand Specialists within various Product Families/categories.

Key Responsibilities
  • Partner with cross-functional teams to define priorities and operational goals for one or more GLs/categories, and according to vendor and business needs.
  • Manage a team of Brand Specialists owning the joint business plans for a large pool of vendors and deliver significant business impact.
  • Own the relationship with the most important vendors within AVS service (via a team of Brand Specialists) and act as an escalation point for issues and support.
  • Audit metrics regularly to continually drive quality of vendor and employee experience across multiple sub-categories.
  • Work with the AU AVS Team to drive adoption of tools and offshore processes and drive productivity within your team.
  • Define the skills required within the team to support your vendors with specific problematics.
  • Develop the right skill sets within the team and allocate resources to vendors.
  • Grow and develop people into a talent pool for Amazon.
Requirements
  • 3+ years of working cross-functionally with tech and non-tech teams experience.
  • 3+ years of delivering cross-functional projects experience.
  • 3+ years of program or project management experience.
  • Experience defining program requirements and using data and metrics to determine improvements.
Preferred Qualifications
  • Experience implementing repeatable processes and driving automation or standardization.
  • Experience managing teams.
About Amazon

Amazon is committed to diversity, equity, and inclusion. We are an equal opportunities employer and welcome applications from diverse candidates. We are proud to be a part of the Amazon family and look forward to hearing from you.



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