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Financial Services Representative
2 months ago
We are seeking a skilled and customer-focused Personal Banking Advisor to join our team in the Geelong Region. As a key member of our branch network, you will play a vital role in delivering exceptional customer service and providing tailored financial solutions to our clients.
Key Responsibilities:- Manage transactional and savings needs for customers, ensuring a seamless and stress-free banking experience.
- Connect customers with specialists when required, providing proactive support and guidance.
- Engage with customers via phone or email, empowering them to make the most of their money.
- Sales experience: a proven ability to meet and exceed sales targets.
- Numerical skills: proficiency in handling cash and an ability to complete financial transactions with accuracy.
- Customer service experience: ideally in a customer-facing role.
- Personality: an energetic and genuine passion for helping people.
- Resilience: the ability to remain calm and composed while managing challenging situations or difficult customers.
- Team player: ability to work effectively with colleagues to support branch goals and deliver outstanding service.
- Adaptability: a will to learn and adapt to new banking procedures and technologies.
- A supportive team environment with comprehensive training and resources.
- Opportunities for career growth and development.
- A competitive remuneration package and benefits.
- A commitment to diversity and inclusion, with a culture that values flexibility and accessibility.
Click on the APPLY or APPLY NOW button to submit your application.