Customer Service Representative

2 months ago


Geelong, Victoria, Australia Telstra Full time
Job Overview

We are seeking a highly skilled Customer Service & Sales professional to join our team at Telstra Store Geelong.

As a key member of our retail team, you will be responsible for delivering exceptional customer service, providing product information, and achieving sales targets.

Key Responsibilities
  • Provide quality customer service to all customers, ensuring a positive shopping experience.
  • Maximise sales by offering the latest product and service information to customers.
  • Achieve sales and performance targets, driving business growth and success.
  • Maintain store presentation to the highest retail standards, ensuring a visually appealing shopping environment.
Requirements
  • Experience in a customer-facing role, with a proven track record of delivering great customer experiences.
  • Effective communication skills, with the ability to solve complex problems and work in a fast-paced environment.
  • Previous experience in a customer-facing environment is highly advantageous.
What We Offer
  • Fantastic career growth prospects, with ongoing product training and development.
  • In-store mentorship and support, ensuring your success in the role.
  • A highly rewarding sales environment, with corporate discounts and benefits.


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