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Customer Service Representative

1 month ago

Geelong, Victoria, Australia Telstra Full time
Job Overview

We are seeking a highly skilled and motivated Customer Service & Sales Consultant to join our team at Telstra Store Geelong.

As a Customer Service & Sales Consultant, you will be responsible for delivering exceptional customer service and sales experiences to our customers. You will work closely with our customers to understand their needs and provide them with the latest product and service information to help them make informed purchasing decisions.

Key Responsibilities
  • Provide quality customer service to all customers
  • Maximise sales by providing latest product and service information to our customers
  • Achieve sales and performance targets
  • Ensure store presentation is in line with retail shop standards
Requirements
  • Experience in a customer facing role
  • Proven record of delivering great customer experiences
  • Ability to solve complex problems
  • Effective communication skills
  • Previous experience in a customer facing environment is highly advantageous
What We Offer
  • Fantastic career growth prospects
  • Ongoing Product Training & Development
  • In Store Mentor and Support
  • Highly rewarding sales environment
  • Corporate discounts and benefits