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Release Operations Director

1 month ago

Canberra, ACT, Australia Kinetic IT Full time

Release Operations Director

 

About the Role:

We are seeking an experienced Release Operations Director to lead our team in delivering exceptional service to our Federal Government clients. As a key member of our leadership team, you will be responsible for overseeing the release practices within our Service Integration & Management (SIAM) framework.

Your Key Responsibilities:

  • Leverage your expertise to orchestrate the release practices, ensuring seamless delivery of services to our clients.
  • Oversee team resourcing and delivery of specified services, roster/shift management, and workforce planning to ensure day-to-day effectiveness of service provision and meeting targets.
  • Craft and execute release & deployment practices that align with policies and set industry standards.
  • Implement and maintain Master Release plans, planning and executing releases, leading Release forums, and cultivating a culture of continuous improvement.

About You:

To succeed in this role, you will need:

  • A deep understanding of IT Service Management frameworks and expertise in Release Management processes and tools.
  • Strong leadership skills to effectively manage and motivate a diverse team, fostering collaboration, accountability, and a positive work culture.
  • The ability to make informed decisions quickly and confidently, considering both short-term needs and long-term implications within the SIAM ecosystem.
  • Demonstrated experience in managing organisational change associated with implementing new release processes, tools, or technologies.
  • A commitment to continuous learning and improvement, proactively seeking opportunities to enhance Release processes and drive operational excellence.

About Kinetic IT:

We are a values-driven organisation dedicated to delivering exceptional service to our clients. We offer a range of benefits, including flexible working arrangements, paid parental leave, purchased leave, and other perks tailored to your individual goals.

What We Offer:

  • Flexible working arrangements to support your work-life balance.
  • A competitive salary package, estimated at AU$120,000 - AU$150,000 per annum, depending on experience.
  • Ongoing professional development opportunities, including vendor exam support, ITIL4 training, and communities of practice groups.
  • A supportive and inclusive culture that values diversity and promotes equal opportunities.

How to Apply:

If you are a motivated and experienced Release Operations Director looking for a new challenge, please click 'Apply Now' to submit your application.