Strategic Student Services Leader

7 days ago


Melbourne, Victoria, Australia La Trobe University Full time

About the Role:

The Director of Student Administration is responsible for developing, enhancing, and delivering effective and efficient student services to support La Trobe University's strategic goals.

As a key leader, you will drive collaboration with university leaders to ensure service quality, compliance, and alignment with institutional objectives. Your expertise in the Australian higher education sector will be instrumental in shaping student administration services.

Key Responsibilities:

  • Leverage your knowledge and experience to inform data-driven solutions for information management and customer service
  • Demonstrate exemplary leadership by communicating the university's vision, establishing a performance-oriented culture, and driving accountability
  • Build and apply expertise through goal-setting and resource allocation to deliver successful outcomes in a dynamic environment

Requirements:

  • Recognised expert in the field at a national level, with extensive experience in the Australian higher education sector
  • Demonstrable ability to lead and influence across multiple levels of leadership
  • Extensive knowledge of implementing customer-focused solutions for information management and customer service

Salary:$123,456 - $145,670 per annum, plus superannuation and annual leave loading. Salary range based on seniority and qualifications.



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