Seasonal Concierge Team Member

7 days ago


Melbourne, Victoria, Australia SCENTRE GROUP LIMITED Full time
About the Role

We are seeking a Seasonal Concierge Team Member to join our team at Westfield Fountain Gate. As a Concierge Team Member, you will be responsible for delivering exceptional customer service and creating memorable experiences for our customers.

Key Responsibilities
  • Provide exceptional customer service and support to customers and retailers.
  • Promote and sell Westfield Gift Cards and other services to customers.
  • Welcome guests at the concierge desk and provide helpful directions and advice.
  • Support the marketing team with festive events and surprise-and-delight moments.
What We're Looking For
  • A customer-focused individual with excellent communication skills.
  • Ability to work in a fast-paced environment and provide exceptional service to customers.
  • Availability to work shifts from October to February, including late-night, weekend, and public holiday trading.
About Us

SCENTRE GROUP LIMITED owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for them to visit and spend time in our Westfield destinations.



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