Senior Business Operations Coordinator

3 weeks ago

Bellevue, Australia Ahrens Full time

About the Opportunity

We are seeking an ambitious Senior Business Operations Coordinator to drive support for our Account Managers and expansive dealer network. Reporting to the General Manager, this multifaceted role will see you navigating a range of back-end administrative tasks across various channels, playing a pivotal role in keeping our operations running smoothly.

This is a great opportunity if you are looking to kick-start or elevate your career in sales and business operations.

Key Responsibilities

  • Be proficient in all PWT systems including but not limited to SAP; Pioneer Direct; Microsoft Suite; Teams; Google Shared Drive; Google Earth; Kronos; HubSpot:
  • Gather relevant data and present it to management for use in monthly reporting & auditing
  • Understand tasks relevant to the Dealer Support Specialist role and be their backup
  • Interact with PWT Digital Marketing Team and be proactive in our social media presence
  • Take a lead role in all aspects of PWT's social functions coordination, along with national and state-based conference planning
  • Gather and collate data relevant around national and regional government and local authority grants, that would directly benefit sales in any given area
  • Support account managers as required around general data entry, organizing information and notification releases. This may include basic marketing arrangements like flyers and leaflets
  • General office duties
  • Field basic phone customer enquiries and provide assistance where possible or facilitate the correct resolution
  • Responsible for basic counter sales
  • Undertake basic competitor information gathering and collation for presentation to management
  • Responsible for gathering accurate monthly data for Dealer Referral and Incentive reports and providing arranged data to management to action

Required Skills and Qualifications

  • Proficiency in office operating tools including Microsoft Suite, SAP, HubSpot and all in-house CRM systems
  • Customer service skills
  • Water storage industry experience 'or' steel fabrication industry experience (desirable)

Salary Information

The estimated salary for this role is between $60,000 - $80,000 per annum, depending on experience and location.

Why Work at Ahrens & Pioneer Water Tanks?

Ahrens & Pioneer Water Tanks are leading divisions of the Ahrens family of brands, with over 120 years of experience in delivering high-quality products and projects across Australia and overseas. We specialise in the design, manufacturing and construction of water storage tanks for rural, commercial, industrial and mining applications.

We offer a positive and supportive team culture, embracing diversity and innovation, and aligning with our core values of commitment, integrity and safety. In return, we reward those who passionately work towards realising our vision.

Benefits

  • Employee Assistance Program, supporting you and your family's health and wellbeing
  • Discounts to some of Australia's leading corporate partners in private health insurance, gyms, travel, clothing, vehicles and more
  • Generous paid parental leave entitlements to support you and your family
  • Annual Employee Donation Scheme to support a charity/cause of your choice
  • Family, social and team building events
  • Opportunities for career progression

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