Service Delivery Expert

2 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $95,675 - $105,530
Job Title: Customer Excellence Specialist

At Kuehne+Nagel, you play a pivotal role in streamlining processes to ensure efficient inventory and shipment movement. Your work also guarantees that vital medicines reach patients on time and supports other essential deliveries.

Key Responsibilities
  1. Organise the transport of all orders with a high level of customer excellence.
  2. Provide helpful information, answer questions, and respond to complaints while ensuring order profitability, correct invoicing, and data quality.
  3. Review customer requests to ensure competitiveness both commercially and technically to attract new customers in line with our pricing strategy.
  4. Consult with internal and external subcontractors to pursue customer opportunities with competitive proposals in line with our capabilities.
  5. Ensure new customers are onboarded in compliance with our customer excellence process, delivering as promised to our customers.
What We Offer
  • A competitive remuneration package.
  • Corporate rates for Private Health Care Insurance.
  • Free Flu Vaccination Program.
  • Inclusive Gender-Neutral Parental Leave Policy.
  • Attractive long-service awards.
  • Novated leasing.
  • Charity and volunteering events.
  • Flexible work arrangements.
Why Work With Us?

We are a global leader with a strong heritage and a vision to move the world forward, offering a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines or develop sustainable transportation solutions, your career will contribute to more than you can imagine.

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