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Roster Coordinator

3 weeks ago

Wollongong City Council, Australia beBeeRoster Full time $64,000 - $90,500
Job Title: Roster CoordinatorThis role is responsible for planning, coordinating and establishing rosters for care workers to ensure adequate coverage for clients.About the Job: As a Roster Coordinator, you will be tasked with managing the schedules of care workers to meet client demands. This involves analyzing roster gaps and identifying areas for improvement to optimize service delivery.Key Responsibilities:
  • Plan and Coordinate Rosters: Develop and implement rosters that cater to the needs of clients, taking into account factors such as workload, staff availability and skillset.
  • Manage Roster Gaps: Identify and fill gaps in the roster to ensure uninterrupted service delivery to clients.
Requirements:
  • Relevant Qualifications: A tertiary qualification or at least 3 years' experience working in a high-volume rostering position.
  • Data Entry and Computer Skills: Proficiency in data entry and computer skills to efficiently manage rosters and communicate with stakeholders.
  • Problem-Solving Skills: Strong problem-solving skills to think creatively and develop innovative solutions to address roster challenges.
  • Flexibility and Adaptability: Demonstrated flexibility to accommodate changing client needs and unexpected roster disruptions.
  • Customer Service: Excellent customer service skills to effectively communicate with clients, caregivers and other stakeholders.
Benefits:
  • Job Satisfaction: Enjoy the satisfaction of knowing you are making a positive impact on the lives of our clients.
  • Access to Salary Packaging: Take advantage of salary packaging options to maximize your take-home pay.
  • Employee Assistance Program: Access to confidential counseling services to support your mental health and wellbeing.
  • Yearly Flu Shot Reimbursement: Receive reimbursement for flu shots to protect yourself and others from illness.
  • Refer a Friend Bonus Program: Earn rewards for referring friends and family to join our team.
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