Rostering Coordinator

4 weeks ago

The City of Norwood Payneham and St Peters, Australia Plena Healthcare Full time

Who we are

Plena Healthcare is a national allied health provider to the Aged Care, Community and Disability industry, with over 20 years' experience. Our physiotherapists, occupational therapists, podiatrists, speech pathologists and dietitians are passionate about the care they provide to the clients who are at the centre of everything we do.

Every day, we work together united by a common purpose; to provide quality care so people can live healthier, happier and more independent lives. With mobile therapists based around Australia, Plena Healthcare therapists provide a pivotal difference to aged care facilities and the community with an outlook focused on collaboration, motivation, passion and inspiration.

The Opportunity

As a Rostering Coordinator, you will be responsible for rostering Allied Health services for consumers who reside in Residential Aged Care Facilities and who live in the Community.

You will be responsible for:

  • Creating well planned and optimised rosters for clinicians within Plena Healthcare, ensuring that service delivery requirements have been achieved.
  • Arranging initial assessments with new consumers after they send through a referral. This also requires confirming consumer details, funding, and initial service dates.
  • Arranging ongoing appointments based on the recommendations of the clinician and the approval of the client or case manager.
  • Answering general enquiries, cancellations or rescheduling requests via a shared phoneline and group email alongside other Rostering Coordinators.
  • Supporting the review and assessment of the Plena Healthcare workforce and raising clinical job requisitions when needed.
  • Analysing clinician availability and offering workforce resourcing commentary for National Modality Management and your line management.
  • Processing planned and unplanned leave requests whilst ensuring adequate service delivery is maintained.

To be successful in this role you will have:

  • Excellent attention to detail.
  • Excellent customer service skills.
  • Proven ability to prioritise tasks effectively.
  • Demonstrated ability to meet deadlines for multiple tasks.
  • A positive and collaborative attitude.
  • Previous experience in a similar role within rostering and/or administration would be advantageous.
  • Knowledge of Allied Health would be advantageous.

Additionally, you will require:

  • NDIS workers screening.
  • National Police clearance.
  • Right to work evidence.

Plena Perks:

When joining our Plena Healthcare Community, you will also unlock a multitude of Plena Perks.

  • Salary Sacrificing options such as novated car leasing.
  • Plena Health Kick, $150 allowance towards a healthier you (enjoy gym memberships, sneakers, massages and more on us).

How to apply:

To apply select the 'apply' button below and you will be redirected to our website to commence your application.

"We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant."

We are a values-led organisation, we bring energy, act with integrity, nurture and care, we listen and connect. Our values demonstrate our commitment to our people, customers, and community, and define who we are, what we do, and how we do it. When we come together, we shine.

We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.

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