Sales and Group Allotment Manager

4 weeks ago

Melbourne, Victoria, Australia The Travel Coorporation Full time

About the Role

We are seeking a highly skilled and experienced sales professional to join our team as a Sales and Group Allotment Manager. This diverse and challenging role will see you working across field sales, growth, and account management for our Victoria and Tasmanian Sales Territory, as well as managing and growing our Groups Allotment portfolio.

Key Responsibilities

  • Develop and implement sales plans with key accounts, using a tailored approach to address their specific needs.
  • Strengthen relationships and achieve growth with key accounts through regular contact and informative updates, offering assistance to help them achieve their goals.
  • Provide robust training opportunities for agents, including weekly trainings, client presentations, product information sessions, and ongoing website and e-commerce strategies.
  • Ensure that marketing collateral is utilised to its fullest potential and effectively manage brochure supply and regional distribution.
  • Identify and develop new business opportunities, evaluating the ROI of potential trade and consumer shows/events and participating where beneficial.
  • Attend trade shows, conferences, travel expos, training opportunities, and industry events as required.
  • Maintain accurate records of sales activities in CRM, recording trainings, appointments, tasks, customer feedback, and other sales activities. Utilise CRM reports to provide useful information to agents during every call and in regular email communication.
  • Manage the Sales Manager Budget in the most cost-effective way, adhering to established policies.
  • Work in conjunction with the global sales teams to identify, book, and materialise Scheduled Groups opportunities.
  • Ensure that our Group Allocation offering is appropriate for market and business needs, working with senior leadership to achieve this.
  • Take ownership of Group Allocation marketing collateral, ensuring it accurately portrays our overall offering and assists in selling Group Allocations.
  • Conduct regular market intelligence to ensure our Group Allocation offering is competitive.
  • Reply to enquiries on Seat in Coach Group, providing timely and accurate quotes where required.
  • Ensure a high level of service, communication, and quick turnaround with quotes to convert to sales.
  • Assist Sales Managers to host webinars with agents to promote and sell Group Allocations.
  • Prospect 'Direct' Group Allocation Opportunities through Clubs, Retirement Villages, Probus, and the like.
  • Prepare accurate invoices for accounting and payment purposes, monitoring payment against invoice payment dates.
  • Ensure follow-up actions and deadlines are adhered to.
  • Develop and maintain strong relationships with agents and suppliers.
  • Adhere to departmental guidelines in relation to customer service standards.
  • Complete all associated administration work.
  • Register all revenue-generating activity in Salesforce in an accurate, consistent, and timely manner.
  • Report sales activities and issues on a weekly and monthly basis to the General Manager of Sales and Revenue.
  • Work towards and achieve set targets and KPIs.

About You

We are looking for an experienced and polished sales professional who consistently delivers results. The ideal candidate will have:

  • Demonstrated proven experience in a sales-driven role with the results to match.
  • Understanding of strategy and implementation of sales and marketing plans.
  • Adaptable communication and work style to meet changing needs of stakeholders.
  • Continuous process improvement through feedback and detailed analysis.
  • Strong administrative/analytical and organisational skills, having the ability to control intense workloads with ever-changing priorities.
  • A strong customer service ethic.
  • Attention to detail.
  • The ability to work effectively in teams as well as independently and communicate at all levels within the organisation.
  • An ability to construct, book, and execute complex travel itineraries.
  • Previous experience in the Travel and Tourism industry.

Benefits

  • Generous domestic and international travel discounts for you, your family, and friends.
  • Career development and growth opportunities with supported training and development to grow your skillset.
  • Flexible work options available with some interstate travel to maintain and source new group business.
  • 2 team engagement days per year to share quality time with your team.
  • 2 days paid leave per year for volunteer opportunities of your choice.
  • 12 weeks paid parental leave for eligible employees.

About Us

Since 1912, AAT Kings Group (AAT Kings, Inspiring Journeys, SEIT Outback Australia, and Down Under Tours) has grown to Australia and New Zealand's leading group touring company, delivering over 100 exceptional Guided Holidays, Short Breaks, and Day Tour experiences across all corners of these magnificent destinations.

We are part of The Travel Corporation (TTC), where the philosophy is to create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. At AAT Kings Group and our global family-owned parent company, The Travel Corporation (TTC), we believe in pushing boundaries to provide remarkable experiences.

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