Group Sales and Portfolio Manager

4 days ago

Melbourne, Victoria, Australia The Travel Coorporation Full time
About the Role

We are seeking a seasoned sales professional to join our team as Group Sales and Portfolio Manager for Victoria and Tasmania. This dynamic role will see you leading field sales, growth, and account management for our territory, while also driving the growth of our Groups Allotment portfolio.

Responsibilities
  • Develop and implement sales plans with key accounts, leveraging a tailored approach to address their unique needs.
  • Strengthen relationships and achieve growth with key accounts through regular contact, informative updates, and providing assistance to help them achieve their goals.
  • Provide robust training opportunities for agents, including weekly trainings, client presentations, product information sessions, and ongoing website and e-commerce strategies.
  • E nsure marketing collateral is utilised to its fullest potential and effectively manage brochure supply and regional distribution.
  • Identify and develop new business opportunities, evaluate ROI of potential trade and consumer shows/events, and participate where beneficial.
  • Attend trade shows, conferences, travel expos, training opportunities, and industry events as required.
  • Maintain accurate records of sales activities in CRM, including trainings, appointments, tasks, customer feedback, and other sales activities. Utilise CRM reports to provide useful information to agents during every call and in regular email communication.
  • Manage Sales Manager Budget in the most cost-effective way, adhering to established policies.
Responsibilities as Group Allocation Manager
  • Work in conjunction with global sales teams (with an initial focus on Australia and New Zealand) to identify, book, and materialise Scheduled Groups opportunities.
  • Ensure, with senior leadership, that our Group Allocation offering is appropriate for market and business needs.
  • Take ownership of Group Allocation marketing collateral to ensure it accurately portrays our overall offering and assists in selling Group Allocations.
  • Conduct regular market intelligence to ensure our Group Allocation offering is competitive.
  • Reply to enquiries on Seat in Coach Group, including the provision of timely and accurate quotes where required.
  • Ensure a high level of service, communication, and quick turnaround with quotes to convert to sales.
  • Assist Sales Managers to host webinars with agents to promote and sell Group Allocations.
  • Prospect 'Direct' Group Allocation Opportunities through Clubs, Retirement Villages, Probus, and the like.
  • Prepare accurate invoices for accounting and payment purposes and monitor payment against invoice payment dates.
  • Ensure follow-up actions and deadlines are adhered to.
  • Develop and maintain strong relationships with agents and suppliers.
  • Adhere to departmental guidelines in relation to customer service standards.
  • Completion of all associated administration work.
  • Register all revenue-generating activity in Salesforce in an accurate, consistent, and timely manner.
  • Report sales activities and issues on a weekly and monthly basis to the General Manager of Sales and Revenue.
  • Work towards and achieve set targets and KPIs.
About You

We are looking for an experienced and polished sales professional who consistently delivers results. The ideal candidate will have:

  • Demonstrated proven experience in a sales-driven role with the results to match.
  • Understanding of strategy and implementation of sales and marketing plans.
  • Adaptable communication and work style to meet changing needs of stakeholders.
  • Continuous process improvement through feedback and detailed analysis.
  • Strong administrative/analytical and organisational skills, having the ability to control intense workloads with ever-changing priorities.
  • A strong customer service ethic.
  • Attention to detail.
  • The ability to work effectively in teams as well as independently and communicate at all levels within the organisation.
  • An ability to construct, book, execute complex travel itineraries.
  • Previous experience in the Travel and Tourism industry.
Benefits
  • Generous domestic and international travel discounts for you, your family, and friends.
  • Career development and growth opportunities with supported training and development to grow your skillset.
  • Flexible work options available with some interstate travel to maintain and source new group business.
  • Two team engagement days per year to share quality time with your team.
  • Two paid days per year for volunteer opportunities of your choice.
  • Twelve weeks paid parental leave for eligible employees.
Estimated Salary

$85,000 - $120,000 per annum, depending on experience.

About Us

AAT Kings Group is part of The Travel Corporation, a global leader in group touring. We deliver exceptional Guided Holidays, Short Breaks, and Day Tour experiences across Australia and New Zealand. Our philosophy is to create enriching experiences for travellers by combining exceptional service and quality at great value.

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