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Field-Based Client Portfolio Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeClientPortfolio Full time $90,000 - $120,000

Unlock Your Potential

You'll be part of a high-performance environment where culture, service, and opportunity thrive. As our QLD-based Client Portfolio Manager, you'll own a portfolio of clients, cleaners, and subcontractors across metro and regional Queensland.

About the Role

You'll be the face of this organization in the field, keeping standards high, relationships strong, and operations humming. This is a field-based role with travel (including at least one regional trip per month).

Key Responsibilities:
  • Deliver Exceptional Service: Own client relationships with regular site visits and follow-ups.
  • Resolve Challenges: Anticipate and address issues before they escalate.
  • Leading Cleaning Performance:
    • Build Strong Relationships: Foster great working relationships with cleaning teams.
    • Provide Coaching and Feedback: Help team members improve and feel supported.
  • Conduct Regular Audits and Safety Checks: Ensure compliance with quality, safety, and environmental benchmarks.
  • Sales and Commission: Quote and secure one-off and periodic work within your patch, earning commission when targets are met.
Managing Your Territory:

Maintain CRM data, own your schedule, comms, reports, and documentation. Stay organized, positive, resilient, and focused on delivering results.

About You:

Be confident, self-motivated, and results-driven. Thrive in an environment where the bar is high and feedback is real.