
Claims Professional
2 days ago
Seeking an experienced claims professional to join our growing organisation.
We are a leading workers compensation and personal injury claims management business, dedicated to helping people get their lives back through ongoing support during their return-to-work journey.
Our goal is to foster a learning culture that allows for investment in employees, ensuring a long-term career with us.
The opportunity exists for a senior team member to set the standard in claims management while guiding and supporting others around you through mentoring and coaching colleagues and leading by example to create a culture of collaboration.
This is a full-time, permanent position with flexibility to work from home up to 2 days a week once fully trained. This role can be based from any Australian office with a generous relocation allowance on offer for eligible candidates.
Responsibilities
- Pro-actively manage a portfolio of workers compensation claims to achieve the optimum outcome of early and sustainable return to work with reasonable claim costs
- Collaborate with medical professionals, employers, brokers, rehab providers and other stakeholders to create an effective Return to Work strategy
- Assist the worker and employer with the claim process, providing support, managing expectations and ensuring timely access to required services to support return to work and injury recovery
- Assess aspects of liability and recovery relevant to the legislation or policies while undertaking ongoing reviews in relation to entitlements and payments
- Respond to escalations and provide coaching and mentoring to other members of the team
About You
- Minimum 3 years of experience managing claims within the New Zealand Accident Compensation Scheme is mandatory
- You must currently be residing in New Zealand to be eligible for relocation bonus
- An empathetic, resilient and motivational approach to provide customer centric support
- A driven professional with highly developed written and verbal communication skills
- Careful consideration to detail with a high concern for accuracy to manage stakeholder engagement
- A team player who likes to work collaboratively and can also work independently
What We Offer
- A vibrant, collaborative and innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Company-wide events to celebrate success
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
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