
Claims Professional
4 days ago
Claims Professional
Sydney CBD | Hybrid (2 days in the office) | 2+ Years Experience Required | Full time Role
A member-focused super fund is seeking an experienced Case Manager to join their close-knit, compassionate team.
In this role, you'll manage the end-to-end process of death claims with empathy and efficiency—guiding beneficiaries through difficult times, handling queries, and ensuring smooth claims outcomes.
Key Responsibilities :
- Manage life insurance or superannuation-based death claims
- Challenge insurer decisions and prepare trustee recommendations
- Communicate effectively with members, legal representatives, and stakeholders
- Deliver fair and supportive service to those who need it most
What's on offer :
A flexible hybrid work model (2+ days in their central Sydney CBD office)A people-first team culture that supports your developmentWork with purpose and be part of something meaningfulThe ideal candidate will have at least 2 years of experience managing death claims, strong communication skills, and a passion for delivering excellent customer service.
This is a permanent full-time role, requiring Australian Citizenship or Permanent Residency. The successful applicant will be passionate about providing equal employment opportunities and embracing diversity.
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