Customer Experience Lead

5 days ago

Central Coast, Australia beBeeLeadership Full time $60,000 - $90,000

Job Opportunity:

You're a talented professional who excels in delivering exceptional customer experiences. As a leader, you'll coach and motivate your team to drive sales, while ensuring high levels of customer satisfaction.

  • Cultivate a positive and inclusive work environment that fosters teamwork and excellence.
  • Coach and motivate team members to deliver exceptional customer service and drive sales.
  • Stay up-to-date on product knowledge and trends to provide expert advice to customers.
  • Partner with customers, sales associates, and store leadership to ensure seamless shopping experiences.
  • Analyze problems, make informed decisions, and maintain a high level of ethics and integrity.

Key Qualifications:

  • Proven leadership ability with at least 1 year of experience in a customer-facing sales setting.
  • Confident and comfortable engaging customers to deliver elevated experiences.
  • Motivated to achieve great results through enthusiasm and excellent customer interactions.
  • Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing retail environment.
  • Strong cognitive and mathematical skills, including problem analysis and decision making.

What We Offer:

A dynamic and supportive work environment that encourages growth and development.

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