Transform Customer Experience

7 days ago


Central Coast, Australia beBeeCustomerFocus Full time $70,000 - $93,000

About Our Role:

We are seeking a Banking Professional to deliver exceptional customer experiences and drive business growth.

Key Responsibilities:

  • Meet customers' financial needs through end-to-end support, education, and solution promotion.
  • Lead by example and coach peers to achieve outstanding customer satisfaction.
  • Contribute to increased customer engagement and advocacy, creating real value for our clients.
  • Participate in key initiatives and programs to enhance business performance.
  • Ensure compliance with established policies and procedures.

Requirements:

  • Exceptional customer focus with retail experience advantageous.
  • Proven ability to use technology effectively and promote digital channels.
  • Strong adaptability and multitasking skills to navigate changing environments.
  • Collaborative team player with excellent communication and interpersonal skills.
  • Sound understanding of compliance principles.

Why Join Us:

You'll have access to resources, opportunities, and support to advance your career. Our diverse team offers flexible working arrangements and access to health and wellbeing services, as well as discounts on selected products and services.



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