Customer Experience Leader

4 days ago

Central Coast, Australia beBeeService Full time $55,000 - $70,000

We are currently seeking a highly skilled Customer Service Manager to join our team in the Central Coast region, NSW.

The successful candidate will be responsible for leading customer service shifts and supervising a small-to-medium-sized front-line customer service team (5-10 people).

Maintaining a safe work environment is essential, including OHS/WHS and food safety & hygiene protocols. The ideal candidate will also ensure procedures, policies, and high standards are adhered to at all times.

About this opportunity:

  • Customer service experience is essential.
  • Management experience and previous management of teams up to 10 people is required.
  • Experience working in retail, hospitality or QSR is preferred.
  • A friendly, outgoing personality with high energy and initiative levels is desired.
  • Reliability and ability to learn quickly are also key.

This is a full-time role with a rotating roster, requiring evening shift, morning shift, and weekend availability. A Basic Food Handlers Certificate is also a requirement.

Work location: In person

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