Customer Experience Specialist
4 days ago
Job Title: Customer Service Representative
Overview:
We are seeking a highly motivated and enthusiastic individual to join our retail team as a customer service representative. As a key member of our store staff, you will play a vital role in delivering exceptional customer experiences and contributing to the overall success of our business.
Responsibilities:
As a customer service representative, your primary responsibility will be to provide outstanding service to our customers. This includes greeting customers warmly, responding to their queries, and addressing any concerns they may have. You will also be responsible for maintaining a high standard of store presentation, including visual merchandising and stock control.
Requirements:
To be successful in this role, you will need to possess excellent communication skills, a strong work ethic, and the ability to work autonomously as part of a team. You should also be flexible, with availability to work a variety of shifts, including weekends and public holidays. Retail or hospitality experience is desirable but not essential.
Benefits:
As a valued member of our team, you will enjoy a range of benefits, including:
- Unlimited clothing discount for you and your direct family
- Employee engagement initiatives, such as team training nights, quarterly feedback surveys, and state-of-the-art learning tools
- Opportunities for career progression, including promotions to senior roles
About Us:
Our company is a leading Australian-owned and operated clothing brand, with a reputation for delivering high-quality garments at affordable prices. We value our employees and offer a dynamic and supportive work environment that encourages growth and development.
How to Apply:
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.
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