Customer Experience Specialist

4 days ago


Central Coast, Australia beBeeCustomer Full time $68,000 - $89,000
About This Role

We are seeking a skilled Customer Experience Specialist to join our team. In this role, you will have the opportunity to work with customers on a daily basis, providing them with a stress-free and seamless experience.

Your primary responsibility will be to deliver exceptional customer service, ensuring that every interaction is positive and memorable.

You will be working in a fast-paced environment, handling multiple tasks and priorities while maintaining a high level of professionalism and attention to detail.

Key Responsibilities
  • Welcoming customers and creating a warm first impression
  • Assisting customers with transactional and savings banking needs
  • Building strong relationships with customers and identifying their needs
  • Providing relevant banking advice and solutions
  • Referring customers to specialists when required
  • Educating customers on new technologies and products
Requirements
  • Strong background in face-to-face customer service
  • Able to multitask and work in a busy environment
  • Excellent communication and interpersonal skills
  • Ability to build relationships with customers from all walks of life
  • Sales or banking experience an advantage
What We Offer
  • A supportive and inclusive team environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • The chance to make a real difference in people's lives
About Us

We are a leading provider of financial services, dedicated to delivering exceptional customer experiences. Our team is passionate about making a positive impact on our customers' lives, and we are committed to creating a workplace culture that values diversity, flexibility, and inclusion.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application. We look forward to hearing from you



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