Senior Operations Manager

2 weeks ago

Sydney, New South Wales, Australia Woolworths Group Full time

Are you looking for a challenging role that combines leadership, hospitality, and business acumen? We are seeking an experienced Senior Operations Manager to join our team in South Australia.

About the Role

We are part of the Woolworths Group, a leading Australian retail company with a rich history of innovation and customer satisfaction. As a Senior Operations Manager, you will be responsible for leading our team of Assistant Managers to deliver exceptional guest experiences and achieve business targets.

The successful candidate will have a strong background in hospitality or retail management, with experience in leading teams and driving business growth. You will be passionate about delivering exceptional customer service, developing your team's skills, and achieving financial targets.

Key Responsibilities
  • Lead a team of Assistant Managers to achieve business targets and deliver exceptional guest experiences
  • Develop and implement operational strategies to drive business growth and improve efficiency
  • Manage day-to-day operations, including opening and closing procedures, back-of-house administration, recruiting, rostering, and assisting guests
  • Collaborate with cross-functional teams to ensure seamless execution of business plans
Requirements
  • Proven experience in hospitality or retail management, ideally with a focus on food and beverage operations
  • Strong leadership and coaching skills, with the ability to develop and train high-performing teams
  • Operational expertise to drive business growth, improve efficiency, and achieve financial targets
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders
What We Offer
  • A competitive salary package, estimated to be around $75,000 per annum, plus superannuation and bonuses
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A dynamic and supportive work environment, with a focus on collaboration and teamwork
  • An exclusive discount card for our ALH pubs, BWS, Dan Murphy's, Woolworths, Big W, and other Endeavour Group brands
About Us

We are part of the Endeavour Group, a leading Australian retail company with a portfolio of iconic brands, including ALH, BWS, Dan Murphy's, and more. Our vision is to create a sociable future for our customers and communities, while driving business growth and profitability.

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