Ambassador of Customer Satisfaction

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $120,000
Customer Success Specialist Role

At Amazon Web Services, we are seeking a skilled Customer Success Specialist to join our team. This is an exciting opportunity to work with our customers and help them achieve their business goals.


Key Responsibilities:
  • Develop strong relationships with our customers and understand their needs and challenges.
  • Work closely with our sales teams to identify new business opportunities and develop strategic plans to drive growth.
  • Collaborate with our product development teams to gather customer feedback and input on new features and products.
  • Identify and communicate the value proposition of AWS services to customers and stakeholders.
  • Meet annual revenue targets through increased adoption of AWS services.

Requirements:
  • 3+ years' experience in enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products.
  • Strong analytical and problem-solving skills, with the capacity to leverage data to drive informed decision-making.
  • Experience developing detailed account plans, including customer value maps.
  • Expert knowledge of CCaaS products and industry trends.

What We Offer:
  • Competitive salary and bonus structure.
  • Opportunities for professional growth and development.
  • A dynamic and supportive team environment.
  • Flexible work arrangements and a healthy work-life balance.

About Us:

Amazon Web Services is a world leader in cloud computing, providing a comprehensive and broadly adopted platform for businesses and organizations around the globe. Our mission is to be Earth's Best Employer and to innovate and succeed with the best talent from all over the world.


Mentorship & Career Growth:

We believe in fostering a culture of continuous learning and growth. Our mentorship programs and career development opportunities will help you reach your full potential and achieve your career aspirations.


Equal Opportunity:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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