Ambassador of Customer Satisfaction

7 days ago

Melbourne, Victoria, Australia beBeeSuccess Full time $100,000 - $120,000
Customer Success Specialist Role

We're seeking a seasoned professional to lead our customer success efforts, driving strong relationships with our venues and ensuring their success on our platform.

  • Key Responsibilities:
  • Build and maintain long-lasting venue relationships through trusted advisory services to key stakeholders
  • Contribute operational improvements within venues to drive business and customer outcomes
  • Project manage solution delivery for venues' needs and objectives
  • Develop quarterly revenue growth plans for key venues
  • Educate venues on our product through digital learning or in-venue support

Requirements:

  • A comfortable and confident individual able to thrive in any environment
  • A natural problem solver, eager to face issues head-on
  • Passion for hospitality, with an unbounding desire for industry success
  • Patience and reliability in every situation
  • Ability to give 100% effort in all endeavors

Benefits:

Our employees matter to us. Every minute you spend with us, you're growing, learning, and becoming the best version of yourself.

About Us:

We're a passionate group of foodies dedicated to making the food and beverage industry better. We provide an easy-to-use and engaging digital platform for hospitality venues to present to their consumers, creating contactless real-time menus and ordering capabilities for all service fulfillments.

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