Customer Experience Associate

6 days ago


Sydney, New South Wales, Australia Oaks Hotels Full time

Oaks Hotels seeks an exceptional Customer Experience Associate to provide outstanding service to our guests.

With a focus on creating memorable experiences, you will be the first point of contact for our guests, guiding them through their stay with warm hospitality and professionalism.

The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Welcome and check-in guests
  • Communicate professionally and respond to guest inquiries
  • Maintain accurate records and ensure seamless guest experiences
  • Assist guests during their stay, providing personalized recommendations and support

About the Role:

  • This is a full-time position requiring flexibility to work various shifts, including weekends and public holidays
  • The successful candidate will have prior experience in a customer-facing role and excellent written and verbal communication skills
  • We offer competitive compensation and opportunities for growth and development within our company

What We Offer:

  • A salary range of $55,000 - $65,000 per annum, depending on experience
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development


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