Customer Experience Operations Lead

Job SummaryWe are seeking a highly skilled Customer Experience Lead to join our Sydney Domestic Terminal team. This is a permanent, full-time opportunity with a rotational shift roster.About the RoleThe successful candidate will be responsible for leading a dynamic team of Customer Service professionals, championing cultural change and driving customer...

Job Title: Customer Experience LeadWe are seeking an experienced and skilled professional to join our team as a Customer Experience Lead. This role will be responsible for leading, coaching, and inspiring the Customer Experience team to deliver exceptional customer experiences while achieving sales and profit targets.About the Role:Drive profit and loss...

OverviewMicrosoft's Small, Medium, and Corporate (SMC) and Digital Sales (DS) organization is dedicated to empowering customers through the unique value of the Microsoft cloud. As a Business Program Manager within this organization, you will contribute to enhancing regional sales accountability and driving pipeline growth by developing Asia-wide customer and...

About Us">dnata is a global company recognized for delivering exceptional ground services. We are committed to finding talented individuals who share our passion for excellence.">Compensation and Benefits">The estimated salary for this role is $120,000 - $180,000 per annum, depending on experience.">Job Description">We are seeking an experienced Service...

About the RoleThis is an exciting opportunity to join Transurban's Customer Solutions and Australia Markets Partnering (CS & AMP) division as a Senior Operations Lead. As part of this role, you will contribute to the success of Customer through day-to-day leadership of the Transurban Customer Payments and Operations team.Key Responsibilities:Hands-on...

About the RoleThe Customer Experience Lead is responsible for delivering exceptional customer outcomes across all touchpoints. This role focuses on building and maintaining strong relationships with customers, ensuring their needs are met and exceeded.Key ResponsibilitiesDevelop and implement customer-centric strategies to drive customer satisfaction and...

About the RoleWe are seeking an exceptional Strategic Customer Experience Lead to join our team at Rentokil Initial. As a key member of our leadership team, you will be responsible for leading the office-based customer service team and enabling the sales and operations teams in the field.Key ResponsibilitiesLead the effective day-to-day management and...

MAYDAY Recruitment Group is seeking an exceptional Customer Experience Operations Manager to lead and develop a team of customer service professionals in a leading healthcare organization in North Ryde.This key leadership role focuses on driving operational success, ensuring high-quality customer interactions, and fostering a culture of continuous...

Unique OpportunityWe are seeking an exceptional Customer Experience Lead to join our team at Snaphunt, a rapidly growing cloud-based mobile platform for managing complex construction activity in the field.About the RoleThe successful candidate will report to the Head of Customer Success and be responsible for managing the end-to-end customer lifecycle,...

About UsAt Ubank, we empower the digital generation to succeed with money. We offer a daily money companion that brings together features and insights to help them achieve real momentum.Your RoleWe're looking for a leader to drive innovation and enhance customer experiences. You'll design intuitive chatbot solutions, train AI, and lead cross-functional...

About the RoleAs a Customer Success Experience Lead at KPMG Origins, you will play a pivotal role in supporting our customers' experience and business development functions as our platform continues to expand. Your initial focus will be on users of our resource recovery solution, to enhance the experience through data-driven customer operations.About YouWe...

About The RoleWe are seeking an experienced Customer Experience Operations Manager to lead our Inbound Call Centre Team. As a key member of our customer experience department, you will be responsible for managing the day-to-day operations of the team and implementing efficient processes and protocols to ensure timely and effective responses to customer...

Customer Service ManagerAbout us:Raiz Invest Limited, part of The Trustee for AMG SUPER (Raiz Invest Limited), offers a unique opportunity for a strategic Customer Service Manager to lead our support team and deliver exceptional customer experiences.Role: Full timeSydney NSW 2000Main responsibilities:• Develop, implement, and manage customer service...

Company OverviewActronAir is a leading Australian company that has been designing and building world-class air-conditioning technology since 1984. We are passionate about creating positive interactions and building lasting relationships with customers.About the RoleThe Customer Care Manager plays a key role in leading and managing the Customer Care team to...

We're seeking a highly skilled Customer Experience Lead to join our team at Tabcorp, Australia's leading gambling entertainment company. In this key role, you will be responsible for delivering exceptional customer experiences across various touchpoints, including self-service and live chat platforms.About the RoleThis is an exciting opportunity to work with...

Enhance Customer Satisfaction as a Senior Team LeadSg Fleet Australia Pty Ltd, a leading financial services company with operations in Australia, the UK, and NZ, is seeking an experienced Team Lead to spearhead its Voice of Customer (VoC) program. As a key member of our team, you will be responsible for building and executing strategies to drive customer...

Infosys Consulting is the management consulting arm of the global technology company, Infosys Limited. With operations in 18 countries across Asia Pacific and Europe, we have been on a remarkable growth journey, and our Australia office is no exception.We are looking for an exceptional CX Design Lead to join our team. In this role, you will be responsible...

About UsWe are Woolworths Group, a leading retail organization with a purpose to create better experiences together for a better tomorrow. Our team of 200,000+ bright minds is passionate about making a positive impact on the lives of our customers and communities.As a Senior Service Designer at Woolworths, you will play a crucial role in shaping the future...

Job Title: Customer Service ManagerWe are seeking a talented Customer Service Manager for one of our major telecommunication clients. Our client always makes every effort to provide consumers with unique mobile experiences and to make a difference in the global telco industry.Key Responsibilities:Lead the team to improve Customer Experience & Satisfaction to...

About the RoleThe Customer Care Manager is responsible for leading and managing the customer care team to deliver exceptional customer experiences.This role involves developing and implementing customer service policies, procedures, and standards to ensure consistent and efficient support for customers.Key ResponsibilitiesAchieve customer care KPIs and...