Customer Experience Ambassador
1 week ago
We are seeking a highly skilled Bell Attendant to join our team at Marriott Hotels. This is an exciting opportunity for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.
About the RoleThis full-time and part-time role involves greeting and escorting guests to rooms, opening doors, and assisting guests/visitors entering and leaving property. You will also inform guests of property amenities, services, and hours of operation, as well as local areas of interest and activities.
- Ambitious salary: $45,000 - $60,000 per annum (dependent on experience)
You will be responsible for transporting guest luggage to and from guest rooms and/or designated bell area, assisting with luggage storage and retrieval, and arranging transportation for guests/visitors. Additionally, you will communicate parking procedures to guests/visitors and maintain awareness of undesirable persons on property premises.
Key Responsibilities- Greet and escort guests to rooms
- Open doors and assist guests/visitors entering and leaving property
- Inform guests of property amenities, services, and hours of operation
- Transport guest luggage to and from guest rooms and/or designated bell area
- Assist with luggage storage and retrieval
- Arrange transportation for guests/visitors
- Communicate parking procedures to guests/visitors
- Maintain awareness of undesirable persons on property premises
- Australian working rights
- Strong communication skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent required; associate's degree or higher preferred
- Discounted room rates on hotels worldwide
- Discount on food and beverages at participating Marriott International hotels worldwide
- Recognition programs to keep you motivated
- Wellbeing & mindfulness programs to ensure you stay healthy
Marriott Hotels strives to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
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