Product Support Specialist

7 days ago


Perth, Western Australia Cummins Inc. Full time

Job Summary

We are seeking a skilled Product Support Specialist to join our team at Cummins Inc. as a Cummins Engine Technician. As a Heavy Duty Mechanic, you will be responsible for delivering exceptional support to our customers by providing expert maintenance and repair services for our Cummins powered equipment.

Key Responsibilities

  • Provide first-class service to our customers, prioritizing fleet availability and ensuring timely resolution of issues.
  • Perform breakdown repairs and maintenance on site, utilizing your expertise in Cummins engines and heavy duty equipment.
  • Diagnose and repair various engines, leveraging your solid diagnostic and IT capabilities.
  • Ensure adherence to all relevant Health, Safety, and Environmental policies, procedures, and legislation, reporting any issues or incidents to the Field Service Supervisor.
  • Complete required documentation, including service worksheets, timesheets, warranty claims, and quality documents.

Requirements

  • Mechanical trades qualification as a Heavy Vehicle Mechanic (to Australian standards).
  • Experience as a Diesel Mechanic in the service and maintenance of HHP heavy diesel products in field service, with Cummins engines being highly preferred.
  • Solid diagnostic and IT capabilities.
  • Strong communication skills.
  • Ability to prioritize varying demands and act accordingly.

Benefits

  • Annual salary and superannuation.
  • Flights and accommodation provided while on swing.
  • Participation in an annual variable compensation program.
  • Income protection continuance insurance.
  • Discounts with select private health insurance, PC software/hardware, and vehicles.
  • Annual remuneration reviews.
  • Safety equipment, PPE, and uniforms provided.

Working Conditions

  • 8/6 FIFO roster.
  • Direct flights from Perth to site.
  • Cummins site vehicle supplied.


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