Customer Experience Specialist

5 days ago

Sydney, New South Wales, Australia Bare Cremation Full time
About Bare Cremation

Bare Cremation is a pioneering technology company revolutionizing the funeral industry by providing a stress-free and affordable experience for Australians.

Our mission is to make end-of-life planning accessible and compassionate for all. We're committed to delivering exceptional care and support to our customers during their most vulnerable moments.

Job Title: Customer Care Specialist

We're seeking an exceptional Customer Care Specialist to join our team. As the first point of contact for our customers, you'll play a vital role in ensuring their experience is nothing short of exceptional.

Key Responsibilities:
  • Manage all inbound calls from families seeking guidance and assistance in arranging a funeral.
  • Coordinate the logistics of funeral delivery with our state-based service providers, ensuring seamless communication with families.
  • Provide overarching support to families, exceeding their expectations with compassion and empathy.
  • Contribute to the development of content and resources that empower our customers to make informed decisions.
Requirements:
  • A genuine passion for helping people in their greatest time of need.
  • Unwavering commitment to delivering a truly exceptional customer experience.
  • Ability to work autonomously and collaboratively as part of a dynamic team.
  • Strong attention to detail and methodical approach under pressure.
  • A valid driver's license.
About the Role

This is an incredible opportunity to join a company that's transforming an industry. You'll have the autonomy to make a real impact, with a competitive salary and perks to match. If you're passionate about delivering exceptional care and support, we want to hear from you.

Apply now with a CV and cover letter to take the first step in joining our mission to revolutionize the funeral industry.

  • Customer Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About UsFisher & Paykel Customer Services Pty Ltd is a leading global company with a strong local heritage, driven by a culture of curiosity and passion to develop solutions designed around people.Our ValuesWe are guided by our values of being trusted, sustainably minded, innovative, generous, and curious, which shape our approach to business and our...

  • Customer Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About the RoleFisher & Paykel Customer Services Pty Ltd is a leading global company with a strong local heritage, driven by a culture of curiosity and passion to develop solutions designed around people.We are a collaborative team that values being trusted, sustainably minded, innovative, generous, and curious. Our working environment is open to all ideas,...

  • Customer Experience Specialist

    1 day ago

    Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About the RoleFisher & Paykel Customer Services Pty Ltd is a global company with a strong local heritage, driven by values of being trusted, sustainably minded, innovative, generous, and curious.We take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most...

  • Customer Experience Specialist

    6 days ago

    Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About the RoleFisher & Paykel Customer Services Pty Ltd is a global company with a strong local heritage, driven by a culture of curiosity and passion to develop solutions designed around people.We are a collaborative team that values being trusted, sustainably minded, innovative, generous, and curious.Our OpportunityWe are seeking a high-calibre technician...

  • Customer Experience Specialist

    3 days ago

    Sydney, New South Wales, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    About the RoleFisher & Paykel Customer Services Pty Ltd is a global company with a strong local heritage, driven by values of being trusted, sustainably minded, innovative, generous, and curious.We take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most...

  • Customer Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia Zip Pay Full time

    {"title": "Customer Experience Specialist", "description": "Unlock Your Potential with Zip PayAt Zip Pay, we're on a mission to revolutionize the way people shop and pay. As a Customer Experience Specialist, you'll play a vital role in delivering exceptional experiences for our customers, helping them to achieve their financial goals and live their best...

  • Customer Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Weploy Full time

    About the RoleWe are seeking a highly skilled and passionate Customer Experience Specialist to join our team at Weploy. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences and providing tailored solutions to our members.Key ResponsibilitiesAnswering inbound calls from existing and potential insurance...

  • Customer Experience Specialist

    6 days ago

    Sydney, New South Wales, Australia Zip Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Experience team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat.Key ResponsibilitiesManage customer relationships and resolve...

  • Customer Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia BizCover Full time

    BizCover is a leading online business insurance service that simplifies comparing and buying business insurance from leading insurers. Our founders were passionate about providing small businesses with fair insurance coverage, breaking down barriers to obtaining the right insurance in an industry dominated by big players.We are seeking a Customer Experience...

  • Customer Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Bare Cremation Full time

    About Bare CremationBare Cremation is a pioneering technology company that is revolutionizing the funeral industry by providing an innovative and stress-free funeral service experience.Our mission is to make funerals simple, affordable, and accessible to all Australians. We strive to deliver exceptional customer experiences, and our team is dedicated to...

  • Customer Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia Zip Pay Full time

    {"title": "Customer Experience Specialist", "description": "Unlock Your Potential with Zip PayAt Zip Pay, we're on a mission to revolutionize the way people shop and pay. As a Customer Experience Specialist, you'll play a vital role in delivering exceptional experiences for our customers, helping them to achieve their financial goals and live life on their...

  • Customer Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Bare Cremation Full time

    About Bare CremationBare Cremation is a pioneering technology company that is revolutionizing the funeral industry by providing an innovative and stress-free funeral service experience.Our mission is to make funerals simple, affordable, and accessible to all Australians, while providing exceptional care and support to families during their time of need.Job...

  • Customer Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia Creative Activation Full time

    {"Job Title": "Customer Experience Specialist", "Job Description": "About the RoleWe are seeking a highly motivated and organized Customer Experience Specialist to join our Client Services team. As a key member of our team, you will be responsible for supporting the planning, coordination, and delivery of customer experience programs, ensuring each program...

  • Customer Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia Zip Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Experience team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat.Key ResponsibilitiesManage customer relationships and resolve...

  • Customer Experience Specialist

    5 days ago

    Sydney, New South Wales, Australia Kincare Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Kincare. As a key member of our CHSP team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Drive and maximize billable hours within scope while supporting CHSP customer...

  • Customer Success Specialist

    2 weeks ago

    Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Customer Success Specialist, you will play a critical role in building and maintaining strong relationships with our clients, ensuring their success with our Procore construction management software.Key...

  • Customer Experience Specialist

    3 days ago

    Sydney, New South Wales, Australia Zip Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Experience team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat.Key ResponsibilitiesProvide timely and effective resolution to...

  • Customer Experience Specialist

    5 days ago

    Sydney, New South Wales, Australia Zip Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Experience team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat.Key ResponsibilitiesManage customer relationships and resolve...

  • Customer Experience Specialist

    4 days ago

    Sydney, New South Wales, Australia Zip Co Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Experience team as a Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and providing support to our customers.Key ResponsibilitiesManage customer relationships...

  • Customer Success Specialist

    2 weeks ago

    Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full time

    About the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Customer Success Specialist, you will play a critical role in building, retaining, and growing our client base.Key ResponsibilitiesPartner with Account Managers to deliver exceptional customer experiences and drive...