Sales and Community Liaison Specialist

2 weeks ago


Rockhampton, Queensland, Australia Medibank Full time

Empowering Healthier Futures


At Medibank, we're committed to creating a better future for our customers, patients, and community. We're seeking a talented Sales and Customer Service Consultant to join our team in Rockhampton.



About the Role

As a Sales and Customer Service Consultant, you will play a pivotal part in bringing Medibank products and services to your local community in Queensland. You'll be responsible for delivering outstanding customer service, providing tailored solutions, and building strong relationships with our customers.



Key Responsibilities

  • Provide exceptional customer service through various channels, including in-store, phone, and community outreach
  • Build and maintain strong relationships with customers, understanding their needs and preferences
  • Develop and deliver tailored solutions to meet customer needs, ensuring a seamless and personalized experience
  • Work collaboratively with the community team to identify opportunities and develop initiatives that benefit our customers and the local community
  • Stay up-to-date with product knowledge and industry developments to provide informed advice and guidance to customers


What You'll Love About This Role

  • Flexible working arrangements, including in-store, from home, or out in the community
  • Opportunities for skills development, career progression, and innovation within Medibank
  • A supportive environment that values your well-being, encourages new ideas, and celebrates success


We're committed to creating an inclusive and collaborative environment where everyone feels valued and supported. If you're a customer service enthusiast with a passion for making a difference, we want to hear from you.



A Career with Medibank


We pride ourselves on our inclusive and supportive culture, and we're committed to supporting better accessibility for our customers and our people. We encourage applications from candidates with a disability and welcome hearing from you via careers@medibank.com.au or (03) 8622 5666.



We offer a range of great benefits, including subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.



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