Sales Support Specialist
2 weeks ago
Role Overview
Talent Right is seeking a highly skilled Sales Support Specialist to join our team in Rockhampton. As the primary point of contact for customers, you will handle inbound inquiries, manage a portfolio of existing accounts, and provide exceptional customer service.
Key Responsibilities
- Handle customer service and sales inquiries, assist walk-in customers, and answer phone calls.
- Maintain a clean and organized branch, ensuring safety and addressing issues promptly.
- Manage smaller accounts, building strong relationships and driving sales growth.
- Identify upselling and cross-selling opportunities to meet sales targets.
- Complete sales reporting requirements accurately in ACL systems.
- Attend daily sales huddles and follow ACL's sales process.
Requirements
- Experience in sales or customer service, ideally in B2B supply.
- Familiarity with CRM and ERP systems (Netsuite experience is advantageous).
- Strong organizational skills, multitasking ability, and a process-driven approach.
- Sales mindset with a helpful attitude towards colleagues and customers.
- Attention to detail and a friendly nature.
What's in It for You
- Competitive salary package.
- Benefits include a vehicle, phone, and potential profit share.
- Standard hours are 7:30 am to 4:30 pm, with some flexibility.
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