Retail Sales Consultant

We are seeking an experienced Retail/CPAP Therapy Consultant to enhance customer care and manage sleep apnea treatments at our Mackay clinic.

This role is ideal for a proactive professional dedicated to delivering exceptional service in obstructive sleep apnea management.

• Serve as the initial point of contact for both new and existing clients
• Engage clients through various channels, including in-person, phone and email communications (Note: No emails will be used)
• Offer guidance on CPAP equipment, setup and ongoing service requirements
• Collaborate with healthcare professionals and service providers
• Promote and upsell our product range and services
• Maintain and sterilise clinic equipment
• Maintain inventory and process clinic orders

To be successful in this role, you will need:

• Previous experience in a retail, healthcare or sales environments
• Exceptional communication skills
• Independent clinic management capability
• Broad experience with customer service across all stages of customer interaction
• Proficiency with Google Suite applications
• Keen interest in CPAP therapy and sleep medicine disciplines
• Strong organisational and administrational skills

As a member of our team, you can expect:

• A competitive salary ($80,000 - $100,000 per annum)
• 14 weeks paid parental leave
• Family and social activities
• A professional environment with a focus on wellbeing
• Salary Continuance Insurance
• Local and global opportunities
• Health and wellbeing initiatives
• Retail discount programs with over 350 retailers
• Employee social events
• One paid volunteering day each year
• Long-term career development opportunities nationally and/or internationally across the Air Liquide Group

Air Liquide Healthcare Australia is a leading and dedicated supplier of medical gasses, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.