Customer Support and Occupancy Specialist

3 weeks ago


Altona, Australia Opal HealthCare Full time

Rewarding Career Opportunity for Sales and Customer Support Professionals

At Opal HealthCare, we are dedicated to bringing joy to those we care for. Our residential aged care services are designed to provide a high-quality lifestyle for our residents, and we are seeking a skilled Customer Support Manager to support occupancy and customer satisfaction across Victoria.

The successful candidate will play a pivotal role in delivering exceptional customer experiences, driving business growth, and contributing to the overall success of our Care Communities. This is an exciting opportunity for sales and customer support professionals who are passionate about making a difference in people's lives.

We offer a competitive salary package, including $80,000 + super, as well as opportunities for career development and professional growth. If you are a motivated and results-driven individual with excellent communication skills, we encourage you to apply for this rewarding career opportunity.

About the Role:

  • This is a relief role covering multiple Care Communities across VIC.
  • The permanent full-time position involves working Monday to Friday, 8:30am – 5pm.
  • A valid driver's license and ability to travel to multiple sites are essential requirements.

Key Responsibilities:

  • Provide exceptional customer service and support to residents and their families.
  • Demonstrate a strong understanding of sales principles and negotiate effectively to achieve business goals.
  • Manage competing priorities and adapt to changing business needs.
  • Maintain accurate records and reports as required.

What We Offer:

  • A competitive salary package, including $80,000 + super.
  • Opportunities for career development and professional growth through our internal training programs and external partnerships.
  • A supportive and collaborative work environment that values diversity and inclusion.
  • A comprehensive benefits package, including leave loading, employee referral program, and national secondment opportunities.

Requirements:

  • A track record of success in sales and customer support roles.
  • Proven time management and organisation skills.
  • Excellent communication and negotiation skills.
  • A valid driver's license and ability to travel to multiple sites.


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