Strategic Customer Support Leader

4 weeks ago


Altona, Australia Opal HealthCare Full time

As a key member of the Opal HealthCare team, you will play a pivotal role in supporting occupancy and customer satisfaction within care communities across Victoria.

We are Australia's largest residential aged care provider, with 132 Care Communities and over 20,000 team members nationwide.

Our values of Compassion, Accountability, Respect and Excellence drive everything we do.

About the Role

This permanent full-time position offers a salary of $80,000 + super.

You will be required to travel to multiple sites, using your own vehicle and holding a valid driver's license.

  • Key responsibilities include assisting residents and their families with the transition into residential aged care.

A successful candidate will have experience in sales or front office hospitality roles, as well as strong negotiation and customer service skills.

Proven time management and organisation skills, along with flexibility to adapt to changing business needs, are also essential.

Business Development Manager / Duty Manager / Front Office Manager / Sales & Customer Support Manager experience is highly regarded.

What We Offer

At Opal HealthCare, we offer a range of benefits including work/life balance, flexible work hours, and access to our Annual Chef's Masterclass.

Other benefits include dedicated mentoring and internal/external career development programs, sponsored study and training opportunities, leave loading, employee referral program, and national secondment opportunities.

Please note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker's clearance.



  • Altona, Australia Opal HealthCare Full time

    About the OpportunityWe are seeking a Customer Service Leader to join our team in Victoria, providing support and guidance to customers across various care communities. As a key member of our operational excellence team, you will play a pivotal role in driving customer satisfaction and occupancy within our care communities.Key ResponsibilitiesSupporting...


  • Altona, Australia Charterhouse Full time

    About the OpportunityWe are seeking an experienced HR Business Partner to join our People and Culture team. The successful candidate will be responsible for providing strategic HR advice and managing complex HR issues.Key Responsibilities:Act as the first point of contact for HR-related inquiries, providing expert advice and solutions.Partner with department...


  • Altona, Australia Opal HealthCare Full time

    Customer Support Manager OpportunityWe are seeking an experienced Customer Support Manager to join our team at Opal HealthCare, Australia's largest residential aged care provider. As a key member of our Operational Excellence family, you will play a pivotal role in supporting occupancy and customer satisfaction within our care communities across...


  • Altona, Australia Charterhouse Full time

    Job Title: Human Resources Generalist LeaderLocation: Altona, Western SuburbsSalary: $65 per hour + Super Company Overview:Charterhouse is a leading local government authority seeking a skilled HR Business Partner to join their people and culture team.The successful candidate will have the opportunity to work in a hybrid environment, with 3 days in the...


  • Altona, Australia Charterhouse Full time

    About the RoleWe are seeking a skilled and experienced HR Business Partner to join our people and culture team in the western suburbs.As an HR Business Partner, you will be responsible for providing expert advice and solutions on HR-related inquiries, partnering with department leaders to enhance people management capabilities, and leading recruitment...


  • Altona, Australia Charterhouse Full time

    Company OverviewOur client is a local government authority seeking a skilled HR Business Partner to join their people and culture team.Salary and Benefits$65 per hour + super, with the opportunity to work in a hybrid environment offering 3 days in the office and 2 days from home. Flexible part-time arrangements available for the right candidate.Job...


  • Altona, Australia Opal HealthCare Full time

    Rewarding Career Opportunity for Sales and Customer Support ProfessionalsAt Opal HealthCare, we are dedicated to bringing joy to those we care for. Our residential aged care services are designed to provide a high-quality lifestyle for our residents, and we are seeking a skilled Customer Support Manager to support occupancy and customer satisfaction across...


  • Altona, Australia Opal HealthCare Full time

    We are seeking a highly skilled Customer Support Operations Manager to join our team at Opal HealthCare.As the largest residential aged care provider in Australia, we pride ourselves on delivering exceptional care and services to our residents and their families. Our values of Compassion, Accountability, Respect, and Excellence drive everything we do.About...


  • Altona, Australia Opal HealthCare Full time

    Job OpportunityWe are seeking a highly skilled and motivated Customer Support Team Lead to join our team at Opal HealthCare.About the Role:This is a full-time permanent position working Monday to Friday, 8:30am – 5pm. The role requires you to have your own vehicle and a valid driver's license, as well as the ability to travel to multiple sites across...


  • Altona, Australia Davidson Group Services Full time

    Strategic leadership role with diverse portfolio - Opportunity to influence long-term planning, growth and vibrancy - New Civic Centre building and contemporary work environment **Make an Impact that Matters!** Join Hobsons Bay City Council, where innovation and service transformation take centre stage. We are breaking the mould of traditional local...

  • Educational Leader

    6 months ago


    Altona, Australia Goodstart Early Learning Full time

    **Role**: Educational Leader **Location**: 24 Upton Street ALTONA VIC 3018 **Centre**: Goodstart Altona - Exceeding NQS! **Employment Type**: Permanent - Full time Lead change, and champion practice uplift and excellence Get paid on par with state primary school Teachers* Get 50% discount off your childcare gap fees + paid parental leave Are you ready...


  • Altona, Australia Charterhouse Full time

    About the RoleWe are seeking an experienced HR Business Partner to join our team in Altona, providing strategic guidance and support to our organization.Key Responsibilities:Act as the primary point of contact for HR-related inquiries, providing expert advice and solutions to enhance people management capabilities and drive performance.Lead and support...

  • Shift Leader

    4 months ago


    Altona North, Australia Circular Plastics Australia (PET) Full time

    Our Pact Sustainability division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands and local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture. This role sits within our new state of the art recycling facility, converting...

  • Service Leader

    7 days ago


    Altona, Australia Camp Australia Full time

    We are searching for our next Part-time Service Leader to lead our amazing team in** Altona!** The Service Leader supports the delivery of our service to provide before and after-school care and vacation care for children in the school we partner with. We are continually improving the quality of our Service Delivery as we strive to deliver Service...


  • Altona, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Altona North, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: - On-site**Industry**: - Manufacturing & Production**Location**: - Altona North - Victoria**Salary**: $65k-$70k + super **Reference**: - BH-26383**The Company** A leading Australian manufacturer and distributor, committed to continued growth as a leader in quality products and solutions for a highly...


  • Altona, Australia SCT LOGISTICS Full time

    Job Description We are seeking an experienced National Business Development Manager to join our team! Reporting to the General Manager of Sales, you will play a pivotal role in leading business development activities on a national scale, focusing on high-profile accounts and supporting state-based BDMs. Lead national business development activities...

  • Manager Community Life

    6 months ago


    Altona, Australia Davidson Group Services Full time

    Senior leadership role, with significant community impact - Deliver high quality and future-focused programs - New Civic Centre building and contemporary work environment **Make an Impact that Matters!** Join Hobsons Bay City Council, where innovation and service transformation take centre stage. We are breaking the mould of traditional local government...


  • Altona, Australia Hobsons Bay City Council Full time

    About the RoleAt Hobsons Bay City Council, we are seeking an experienced Coordinator Community Support to join our Community Life department. As the Coordinator Community Support, you will lead and coordinate the delivery of government-funded services, seniors groups, and events.Key ResponsibilitiesManage a team of approximately 15 EFT staff and 35...


  • Altona, Australia Davidson Group Services Full time

    Direct report into the CEO - Strategic leadership role with diverse portfolio - New Civic Centre building and contemporary work environment **Make an Impact that Matters!** Join Hobsons Bay City Council, where innovation and service transformation take centre stage. We are breaking the mould of traditional local government services, challenging...