Director of Strategic Growth Initiatives
23 hours ago
CARS24 Australia is seeking a highly motivated and creative individual to scale our Ancillary Products businesses.
This role involves leading initiatives to launch new products and services, setting up new verticals to generate additional revenue streams, and ensuring CARS24 remains a leader in the auto-tech space.
About You- Ambitious professional with 4-5 years experience in top-tier management consulting or strategy & ops in high-growth start-ups / scale-ups
- Strong analytical and problem-solving skills
- Passionate about delivering exceptional customer experiences
- Ability to lead assignments with no playbook
- Excellent Communication skills to collaborate across teams and manage external partners
- Strategic Leadership: Design and implement a national strategy to scale the Ancillary Products portfolio (e.g., servicing business, extended warranties, car insurance)
- Product Launch & Scaling: Lead the development, piloting, and national scaling of new product lines, driving innovation for our customers
- P&L Ownership: Take full ownership of the P&L for all Ancillary Products, ensuring revenue growth and profitability while managing costs and resources effectively
- Operations Management: Oversee and manage operations personnel across the delivery of various Ancillary Products to ensure seamless execution and delivery
- Customer Experience: Collaborate with cross-functional teams (Product, Sales, Marketing, Operations) to integrate Ancillary Products seamlessly into the customer journey, improving overall customer engagement
- Partnerships: Build and manage relationships with third-party vendors to expand service offerings and ensure the highest standards of quality
- Market Research & Insight: Conduct ongoing market research to stay ahead of trends, understand competitors, and identify new customer needs
- Performance Management: Monitor key performance metrics, analyze data, and provide actionable insights for continuous improvement of the Ancillary Products portfolio
- Execution Excellence: Oversee the end-to-end execution of product initiatives, managing timelines, resources, and stakeholder expectations to ensure successful delivery
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