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Exceptional Operational Leaders Wanted

3 weeks ago

Brisbane, Queensland, Australia beBeeExcellence Full time $100,000 - $120,000

Job Title: Operational Excellence Manager

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Bay Audio is a leading retail hearing health provider, committed to changing lives through exceptional customer support. Our team believes in living life at full volume and strives to make a positive impact on our customers and their families.

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About the Role:

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  • Lead and manage store operations to maximize revenue, profitability, and business efficiencies that align with our strategic objectives.">
  • Provide leadership, coaching, and mentoring on day-to-day operations of retail and clinical teams within the nominated area.">
  • Implement effective policies and procedures to enhance team performance and drive efficiency improvements.">
  • Develop and evolve area people plans to scope opportunities for growth and future vacancies.">
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Key Responsibilities:

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  • Manage the recruitment process for Clinical, MSO, and retail team members, emphasizing selecting the right team required through effective interview processes.">
  • Ensure all new team members are correctly onboarded into the business, along with correct timetabling for training and follow-up in all stores.">
  • Forecast recruitment needs on a store-by-store basis working with the NSO Recruitment partner.">
  • Coordinate training and development programs to develop skills and competencies to achieve business goals.">
  • Develop and enhance effective rostering and management of daily, weekly, and monthly rosters.">
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What We Offer:

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  • Competitive remuneration package with performance bonus and company vehicle.">
  • A day off to celebrate your birthday.">
  • Yearly flu vaccinations.">
  • Training, career, and learning development opportunities.">
  • Free access to our Employee Assistance Program.">
  • Free Hearing Aids for you and discounts for immediate family members.">
  • Discounted Private Health Insurance and other benefits.">
  • International career opportunities within the Amplifon Group globally.">
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We believe in providing a diverse and equitable workforce environment where uniqueness is valued and respected. We encourage applications from all genders, corners of the world, and individual backgrounds.