High Performance Operations Lead

2 days ago

Melbourne, Victoria, Australia beBeePerformance Full time $122,020 - $129,759

About the Role

We are seeking a highly skilled and experienced professional to lead our high-performing operations team.

As High Performance Operations Lead, you will be responsible for driving process improvement initiatives across various departments, enhancing customer satisfaction through efficient service delivery.

Key Responsibilities:

  • Utilise Microsoft tools to collaborate and present findings to stakeholders.
  • Analyse performance data, establish trending patterns, and provide actionable insights.
  • Leverage business analytics to identify opportunities for growth and implement change initiatives.
  • Develop and maintain strong relationships with operational and technical teams, driving performance improvement and collaboration.
  • Provide regular reporting on operations performance, highlighting areas of success and opportunities for improvement.

About You

We are looking for an experienced professional with a proven track record in stakeholder engagement, data-driven decision making, and continuous improvement.

Selection Criteria:

  • Proficiency in Microsoft Office Suite, including Teams, SharePoint, and PowerPoint.
  • Experience in data analysis, with the ability to present complex information in an accessible manner.
  • Strong background in operational environments, with a focus on process improvement and integration.
  • Proven experience in identifying and implementing performance-enhancing initiatives.
  • Excellent stakeholder engagement and communication skills, with the ability to influence and partner with all levels of the business.

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