Independent Living Manager

7 days ago

Noosa, Queensland, Australia beBeeCustomeroriented Full time $100,000 - $120,000

About Us

We are a leading provider of retirement living services, with over 75 villages and more than 17,000 residents nationally.

Our purpose is to create places where communities thrive – not only for residents, but importantly, for our team members also.

We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

  • Competitive remuneration package
  • A supportive and friendly work environment
  • Wellbeing Days (4 per year)
  • Fitness Passport
  • Reward & recognition programs
  • Employee benefits and discounts
  • Discounted health insurance

This is a newly established role offering the chance to build something truly special from the ground up.

Main Responsibilities:
  • Driving exceptional customer service across the village
  • Establishing a vibrant and welcoming ambiance and community
  • Identifying and implementing training and professional development initiatives
  • Providing clear, supportive direction to the residents and Team
  • Delivering performance and lifestyle solutions for our residents
  • Maintaining a high level of commitment to residents and the community
  • Implementing day-to-day operational plans and maintenance programs
  • Ensuring compliance with safety and other relevant regulations
  • Being an approachable point of contact for staff, residents and their families
About You:
  • Excellent people management skills
  • Strong financial acumen
  • Proven experience in asset management
  • A proactive mindset with a commitment to resident wellbeing
  • Operational management experience
  • Proficient in Microsoft Office Suite and online applications
  • Resilient and a problem-solver
  • Customer-centric
  • A people person with a love for working with seniors
  • Compassionate with a deep understanding of independent living seniors

The successful candidate will have or be willing to complete First Aid, CPR Certificates and driver's license with own transport.

Key Skills:
  • Team leadership
  • Budget planning
  • Regulatory compliance
  • Customer service
  • Staff management
  • Community engagement
  • Training and development

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