
Retirement Living Director
13 hours ago
Join us as a seasoned professional to lead our team at a beautiful Noosa Waters retirement village. As the Retirement Living Manager, you will be responsible for ensuring the safety and security of residents while managing financial performance, maintenance, sales, and marketing efforts.
Job Description- Ensure the well-being and independence of residents by maintaining functional emergency systems and procedures.
- Act as the village lead in interacting with residents, resident committees, and local communities to foster resident satisfaction.
- Effectively manage complaints and resolve issues efficiently.
- Promote and support social and activities programs to enhance resident engagement.
- Contribute to the strategic direction of the village through collaboration with key stakeholders.
- Manage village administration, including reporting, budgeting, P&L statements, and resident records.
- Oversee ongoing and preventative maintenance, gardening coordination, and asset management.
- Lead, motivate, and inspire a close-knit team to deliver exceptional customer service to residents.
- Ensure compliance with Workplace Health and Safety policies and procedures.
- Minimum 5 years management experience, preferably in a Retirement Living environment.
- Strong understanding of the Retirement Villages Act and Residential Home Care Packages is desirable.
- Sales and marketing qualifications are an advantage.
- Excellent communication, organizational, and time management skills are essential.
- Proven experience in conflict resolution and negotiation is required.
- Full-time permanent position with opportunities for growth and development.
- Competitive salary package with generous benefits and salary sacrifice options.
- Beautiful and well-maintained village in a sought-after location.
- Supportive organization culture.
- Ongoing training and mentoring programs.
- Employee Assistance Program for employees and their families.
Our organization is passionate about growing communities where best lives are lived. We prioritize serving the needs of our residents and clients with compassion and care.
At our organization, we focus on creating a culture where every person matters. Our community program enables staff to build genuine connections with each other and those we serve.
Apply today if you are a leader looking to make a difference in our community
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