Retirement Living Director

3 days ago


Noosa, Queensland, Australia beBeeLeadership Full time $100,000 - $110,000
Job Overview

The role of a Retirement Village Manager at our beautiful Noosa Waters Retirement Village in Noosaville is to provide leadership and management expertise to ensure the village runs smoothly and efficiently. This includes ensuring the safety of the residents, managing the financial performance of the village, maintaining assets, and promoting sales and marketing efforts.


Key Responsibilities:
  • Ensure the safety of the village with fully functional emergency systems and procedures in place
  • Act as the village lead in interactions with residents, residents' committees, and the local community to support resident satisfaction
  • Promote and support social and activities programs
  • Contribute towards the strategic direction of the village, including sale and marketing collaboration, asset management, and market trends
  • Manage the village administration and financials, including reporting, budgeting, P&L, and resident records
  • Handle ongoing and preventative maintenance, gardening coordination, and manage a close-knit team to deliver exceptional customer service to residents

Requirements:
  • Sales and marketing qualifications (desired)
  • Previous experience within a retirement living environment
  • Strong understanding of the Retirement Villages Act and Residential Home Care Packages (desired)
  • Minimum 5 years of management experience
  • Ability to interact with residents with respect, maturity, and empathy
  • Strong ability to lead, manage, and support operational teams
  • Proven experience in managing internal and external clients, contractors, and consultants
  • Demonstrated financial planning and budgeting experience
  • Excellent communication, organization, and time management skills
  • Strong conflict resolution and negotiation skills

Benefits

As a leader at our organization, you will have access to various benefits that include:

  • Competitive salary
  • Generous not-for-profit salary sacrifice options
  • Beautiful and well-maintained village in a sought-after location
  • Opportunity to join a supportive organization with a great staff culture
  • Ongoing individualized training and mentoring programs
  • Employee Assistance Program for employees and their families

About Us

Our organization is a Catholic not-for-profit organization established to provide compassionate care and inclusive service to vulnerable populations. We are passionate about growing communities where best lives are lived and serving the needs of our residents and clients with compassion and care. Our culture program enables staff to build genuine community connections with each other and those we serve.



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