Sydney Front Desk Administrator

3 weeks ago


Sydney, New South Wales, Australia Fin Design + Effects Full time
Job Summary

We are seeking an experienced and highly organized Office Manager to join our dynamic team at Fin Design + Effects. This role is responsible for providing exceptional administrative support, ensuring the smooth operation of our studio, and delivering a world-class experience to our clients.

About the Role

The ideal candidate will have 2-5 years of experience in office management, reception, or a related administrative role. They will be proficient in office software, possess excellent written and verbal communication skills, and have a strong problem-solving ability.

Main Responsibilities
  1. Reception Duties:
    • Welcome visitors, clients, and staff with a friendly and professional demeanor.
    • Answer, screen, and forward incoming phone calls and emails, take messages as necessary.
    • Handle incoming and outgoing mail and deliveries.
    • Maintain a tidy and welcoming reception area.
    • Manage visitor logs and issue visitor passes as needed.
  2. Office Management and Administrative Support:
    • Oversee day-to-day office operations, including maintaining office supplies, equipment, kitchen stock, and ordering on a regular basis.
    • Ensure the office environment is clean, organized, and conducive to productivity.
    • Liaise with building management and service providers for any maintenance or repair issues.
    • Manage studio calendars and booking schedules, schedule and coordinate meetings and appointments.
    • Assist with travel arrangements and accommodation bookings.
    • Oversee the maintenance and cleanliness of common areas, including the kitchen, common space, meeting rooms, artists' space, and bathroom restock.
    • Assist with onboarding new employees and coordinating desk setups.
    • Organize and manage Hot Desks bookings for staff on a regular basis.
    • Provide administrative support to senior management and staff as needed.
    • Coordinate and manage office projects and studio initiatives, including setting up new offices and office moves.
  3. Client and Vendor Services:
    • Assist with client hospitality, including arranging refreshments and catering.
    • Ensure clients and visitors have a positive experience from arrival to departure.
    • Support the coordination of client meetings and presentations.
    • Assist with client onboarding and studio tours.
  4. People + Culture Team Assistance:
    • Assist with recruitment, onboarding, and training of new employees and interns.
    • Maintain employee records and manage HR-related documentation.
    • Support employee engagement and wellness initiatives.
    • Support internal communications and team-building activities.
    • Coordinate and support internal and external events, such as wrap parties, screenings, industry mixers, and end-of-year celebrations.
  5. Office Expense Management:
    • Monitor and manage day-to-day office expenses and monthly office budget.
    • Follow up with office-related invoices, track expenses, and ensure timely payment of bills.
    • Coordinate with the finance department for office-related expenses and reporting.
  6. Compliance, Safety, and Security:
    • Ensure the office complies with relevant workplace health and safety regulations.
    • Implement and uphold health and safety policies and procedures for the Sydney office.
    • Implement and monitor office security policies and compliance procedures.
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in Business Administration, Management, or a related field preferred.
  • 2-5 years of experience in office management, reception, or a related administrative role.
  • Excellent organizational and multitasking abilities.
  • Strong written and verbal communication skills.
  • Proficiency in office software (e.g., Slack, Google Workspace, Adobe Suite).
  • A basic understanding of financial management and budgeting.
  • The ability to work independently and as part of a team.
Salary and Benefits

We offer a competitive salary package, which includes:

  • A base salary of $AU65,000 - $AU85,000 per annum.
  • A comprehensive benefits package, including paid annual leave, sick leave, and public holidays.
  • The opportunity to work with a global team of talented artists, producers, and technicians.
  • Career development and growth opportunities.
  • A collaborative and inclusive company culture.


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