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Customer Service and Rehabilitation Support Professional

1 month ago

Blacktown, New South Wales, Australia Blacktown City Council Full time

Located in the heart of Sydney, Blacktown City Council is a vibrant and diverse organisation that provides an array of exciting professional opportunities.

We are seeking a Customer Service and Rehabilitation Support Professional to join our Workers Compensation and Safety section on a permanent, full-time basis. This role offers a fantastic opportunity to work in a dynamic team environment and contribute to delivering high-quality services to our community.

The successful applicant will provide administrative support within the Safety section, assisting with a range of general clerical duties, including data entry of workers' compensation claims, processing payment of invoices, and administering the Employee Health Surveillance program.

This role requires a minimum Certificate III in Business Administration or a related field, as well as 12 months experience working in an office environment. The successful candidate will demonstrate a commitment to customer service and be able to work within a team environment.

Our salary and conditions of employment are in accordance with Blacktown City Council's Enterprise Agreement, offering an attractive package for this position. Our benefits include leave entitlements, superannuation contributions, fitness passport membership, gym discounts, and more.

Blacktown City Council is committed to safety, having introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing. We are also a child-safe organisation that supports and promotes the wellbeing and empowerment of children.

This position involves liaising with workers, supervisors, and managers as necessary to ensure the effective delivery of the health surveillance program. You will also prepare correspondence for the health surveillance program and maintain the health surveillance electronic database.

Entry-level for this position starts at $67,905.20 per annum, based on a 35-hour week. If you're looking for a rewarding career in a dynamic team environment, we encourage you to apply for this exciting opportunity.